CareLogic: Simple, Customizable, and (almost) Idiot-Proof
September 07, 2016

CareLogic: Simple, Customizable, and (almost) Idiot-Proof

Stephanie Barnhart | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with CareLogic


  • CareLogic is very intuitive and easy to navigate.
  • CareLogic is designed for behavioral health users, so unnecessary paperwork and data is eliminated.
  • CareLogic is web-based, so it can be accessed from anywhere.
  • CareLogic is customizable for each organization's unique needs.


  • It is difficult to obtain information from CareLogic for use in customized reports if the user is not familiar with building reports in Pentaho.
  • Rather than having the capability to transmit electronic prescriptions on its own, CareLogic relies on an external program to do so. Prescribers must exit out of the document they are in so that they can access the external electronic prescription system. This system has an additional cost. It would be nice if it could be an all in one system.
  • While the company is usually eager to respond to customer needs, something always seems to be broken or need updating in regards to functionality. This may be a function of our agency's location and the unusual needs we have due to our state mandates, but it is tiring to always have to worry about a workaround.
  • Tier and Profiler
CareLogic is extremely user friendly and intuitive. It also has a very nice Windows-based user interface which is pleasant to look at and easy to read.
CareLogic is well suited for large organizations who have the financial means to employ their own IT and reporting staff. It is very capable of handling a number of different programs within an agency and is usually very quick, especially when considering the amount of data their servers hold. Smaller organizations and independent practitioners may find it to be too cost-prohibitive.

CareLogic EHR Feature Ratings

Real-time eligibility verification
Not Rated
Claims management
Not Rated
Patient billing
Not Rated
Financial Reporting
Rule-based scheduling
Automated patient check-in
Not Rated
Automated appointment reminders
Not Rated
Multi-location support
Charting / document management
Patient portal
Not Rated
Integration with other EMR and PM systems
Not Rated
Workflow automation
Role-based permission levels
Data backups and redundancy
HIPAA compliance
Task tracking
Not Rated
Specialty-specific workflows
Not Rated
Multi-office / multi-physician capabilities


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