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Qustodio vs. Symantec Edge Secure Gateway vs. Symantec Intelligence Services

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Qustodio

    Score7.7 out of 10
    N/AQustodio helps schools and families keep children safe online. It is cloud-based software that filters apps and websites automatically, offers reporting, and works on platforms including Mac, Windows, Chromebook, iOS, Kindle and Android.N/A

    Symantec Edge Secure Gateway

    Score4 out of 10
    N/ASymantec Secure Web Gateway (SWG) protects organizations across the web, social media, applications, and mobile networks. SWG acts as a proxy between users and the internet to identify malicious websites and payloads and to control access to sensitive content. SWG solutions consolidate a broad feature-set to authenticate users, filter web traffic, identify cloud application usage, provide data loss prevention, deliver threat prevention, and ensure visibility into encrypted traffic.N/A

    Symantec Intelligence Services

    Score8 out of 10
    N/ASymantec WebFilter / Intelligence Services (formerly Blue Coat WebFilter) is a web application protection and web content filtering solution, designed to allow users to control access to web content and block web threats with advanced threat defense and real-time global threat intelligence.N/A
    Pricing
    QustodioSymantec Edge Secure GatewaySymantec Intelligence Services
    Editions & Modules
    No answers on this topic
    No answers on this topic
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    Offerings
    Pricing Offerings
    QustodioSymantec Edge Secure GatewaySymantec Intelligence Services
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    QustodioSymantec Edge Secure GatewaySymantec Intelligence Services
    Small Businesses
    No answers on this topic
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    Medium-sized Companies
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    Forcepoint SWG
    Score8 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    Skyhigh Secure Web Gateway
    Score8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    QustodioSymantec Edge Secure GatewaySymantec Intelligence Services
    Likelihood to Recommend
    8.0
    (3 ratings)
    10.0
    (1 ratings)
    8.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    -
    (0 ratings)
    5.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    QustodioSymantec Edge Secure GatewaySymantec Intelligence Services
    Likelihood to Recommend
    Qustodio Technologies
    Qustodio is well-suited for organizations that want to monitor and manage internet usage to ensure a safe and productive online environment. It is useful for companies with strict internet usage policies, as well as those with a bring your own device policy. However, in scenarios where employees need a significant level of internet freedom to perform their job functions, Qustodio may be less appropriate.
    Incentivized
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    Broadcom
    • In our organization, Symantec ProxySG and Advanced Secure Gateway (ASG) is our primary and second line of defense facing the internet
    • It is positioned behind in conjunction with an intrusion protection service.
    • Before using this concept of defense, our Internet firewalls were continuously being overworked and saturated, slowing down traffic as a result.
    • It is not an option any more not to have Symantec ProxySG and Advanced Secure Gateway (ASG) in our infrastructure.
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    Broadcom
    In a large environment, this is the perfect system. If you do not have constant changes, it easily becomes a system you drop in place and rarely have to think about. Our units have been rock solid and have never experienced any unexpected downtime, and upgrades are just a couple button clicks to deploy, or roll back. For small offices, with minimal traffic this may be using a sledgehammer to put in a push pin. It will work great, but the devices is likely over engineered for small offices (<50 people). That being said, price-wise it's still a great solution when compared to competing products and being from Symantec, you know it's going to be around and support for the long term.
    Incentivized
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    Pros
    Qustodio Technologies
    • Monitoring daily communication throughout the firm
    • Storing historical messaging in a database for audit and tracking purposes
    • Developing rules and guidelines in the system to be automatically enforced
    Incentivized
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    Broadcom
    • In conjunction with Active Directory, we can allow or deny access to the internet very quickly. We can also determine the level of access to the internet.
    • To satisfy our executive requirements, we can provide regular reports on internet usage.
    • Malicious protection Symantec ProxySG and Advanced Secure Gateway (ASG) provides beyond our expectations.
    • It is our first level of defense, thus allowing us to reduce our investment in internal security systems.
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    Broadcom
    • Almost real time protection from all ongoing threats with their DLA inspection
    • Great visibility into web filtering policies using the dashboards and reports
    • No patching or downloads needed, immediate protection is provided as clients are always cloud connected
    Incentivized
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    Cons
    Qustodio Technologies
    • It could offer more support towards Chromebooks.
    Incentivized
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    Broadcom
    • On occasion, content analysis needs some tweaking. Specifically, when huge files our downloaded.
    • For our organization using cloud-based applications and services is very discouraged.
    • However, the universe seems to be trending towards cloud-based offerings.
    • It may be reassuring if Symantec ProxySG and Advanced Secure Gateway (ASG) could enhance protection in dealing with cloud services, particularly in protecting data.
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    Broadcom
    • The admin interface would be better off not using Java
    • Setting up SSL properly can be a bit challenging
    • Could really use a better source for training, like a library of how-to videos
    Incentivized
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    Usability
    Qustodio Technologies
    No answers on this topic
    Broadcom
    No answers on this topic
    Broadcom
    I really like the system, it's easy to use and mostly intuitive. I would have gone 10/10, but the management interface uses Java, and that seems to always make things a bit harder to start. Once everything is loaded and running, it's great - but it does require me to maintain a compatible version of Java on the machine I use to access the system, I'd be much happier with some kind of HTML5 interface. I also deducted 1 point for the functionality of the refer filter - it works as expected, but if the site isn't coded with the correct refer header, like Microsoft's site - then some page elements get stripped and pages only render about 98% correctly. I know that's not in Symantec's list of responsibilities, but having a filter that doesn't fully understand CDNs is worth the 1 point ding.
    Incentivized
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    Support Rating
    Qustodio Technologies
    No answers on this topic
    Broadcom
    • We have submitted support request to Symantec ProxySG and Advanced Secure Gateway (ASG). In all cases, responses have been timely, and very comprehensive.
    • The support staff is very knowledgeable and does not hesitate to involve expert resources as required.
    • We have never had an unsolved case with Symantec ProxySG and Advanced Secure Gateway (ASG).
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    Broadcom
    I've had exactly 1 problem in 8 years, I contacted support via the customer portal, less than an hour later I found myself in a screen share with a support tech who not only fixed my configuration error, but also took the time to ask about my usage and offered some great tips on changes. It was just one support incident, but I was impressed by the speed of response to a non-critical issue as well as the depth of product knowledge the support engineer had.
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    Alternatives Considered
    Qustodio Technologies
    Qustodio stacks up well against other products like Norton Family, Kaspersky Safe Kids, and Net Nanny in terms of its features and capabilities. All of these products offer similar features like website filtering, app management, and monitoring of internet activities. However, Qustodio stands out for its ease of use and user-friendly interface. It also offers more granular controls for setting time limits and restrictions, and the alerts it sends are more detailed and informative. Additionally, Qustodio's customer support is also very responsive and helpful.We selected Qustodio over the other products because it offered the best balance of features, ease of use, and customer support. It was also more cost-effective than some of the other options. Overall, Qustodio has proven to be a reliable and effective solution for our organization's internet usage management needs.
    Incentivized
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    Broadcom
    • Trend Micro IPS combined with Symantec ProxySG and Advanced Secure Gateway (ASG) is a winning formula for our organization
    • Palo Alto next-generation Firewall. Could not handle the load and protection level that we have today.
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    Broadcom
    Symantec WebFilter / Intelligence Services solution was a simple 1U appliance that does everything we need, compared to the Forcepoint solution which required a virtual appliance, a database server, a log server, and a management server - the licensing costs alone make the Symantec WebFilter / Intelligence Services solution a clear winner. The Forcepoint solution is really good, it just requires such a big footprint without delivering much beyond what the Symantec WebFilter / Intelligence Services solution does with a single unit.
    Incentivized
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    Return on Investment
    Qustodio Technologies
    • Consistent messaging throughout the firm
    • Managing reputation risk
    • Preventing inappropriate or outside-of-scope communication or browsing
    Incentivized
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    Broadcom
    • With the advent of the Symantec ProxySG and Advanced Secure Gateway (ASG), we have reduced by 95% the number of internal security incidents and events.
    • As a result, we have reduced the effort and cost of investigating security incidents.
    • Knock on wood, as a result, and we have never had any data or security breaches.
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    Broadcom
    • Boosts business productivity with having secured systems
    • Globally available threat protection adhering to our own security policies
    • User may sometime find it difficult to deal with - so there can be a feature to make it more user friendly in terms of user experience. That is a bit of negative we have seen.
    Incentivized
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    ScreenShots