What users are saying about
7 Ratings
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Score 4.2 out of 101

Likelihood to Recommend

RackFoundry Total Security Management

I would not recommend RackFoundry to any company whatsoever. At first it seems like a viable solution for the cost. Offering SOC monitoring, implementation and deployment all-in-one seems like a great deal. However it all falls apart when push comes to shoves. As it currently stands we are just over a year into our deployment. All we have to show for it is a fancy web app that does not display any information. In the year that this deployment has been ongoing it has taken us a few months just to get the virtual appliance installed. Then it was another few months of back and forth until we finally got credentials. Then when I finally logged in we began the process of deploying agents and began collecting data. Shortly afterward things began to stall to where they are now. We faced major issues with the web app, scans were not running, assets were not reporting in and data and reports were not being generated. After doing some more research and googling I realized that we were not alone with these issues. Countless other reports from companies who have had similar issues to ours. Each time I ask when the issues were going to be resolved, I got the same answer every time: "The next release should fix the issues you have been experiencing", only for the next release to come, and the issues remain.
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Feature Rating Comparison

Security Information and Event Management (SIEM)

RackFoundry Total Security Management
1.1
Centralized event and log data collection
RackFoundry Total Security Management
1.1
Correlation
RackFoundry Total Security Management
1.1
Event and log normalization
RackFoundry Total Security Management
1.1
Deployment flexibility
RackFoundry Total Security Management
1.1
Integration with Identity and Access Management Tools
RackFoundry Total Security Management
1.1
Custom dashboards and views
RackFoundry Total Security Management
1.1
Host and network-based intrusion detection
RackFoundry Total Security Management
1.1

Pros

RackFoundry Total Security Management

  • All-in-one solution that covers all the essentials and basic of security needs
  • Unique methodology way for cost effective enterprise security solution
  • Help exceed compliance as their interface allows you to tailor your compliance needs
  • Simple and friendly customizable user interface dashboard
  • Unique function: Ask an Expert
  • Premium fully manage automatic updates with access
  • Deployable Security Modules that encompass IPS/IDS/SIEM/VA/FW
  • Knowledgeable engineers, who helped improve our overall infrastructure by making it more secure
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Cons

RackFoundry Total Security Management

  • Product they offer does not work.
  • Time to implement is unbelievably long.
  • Services they offer are so far, non-existent.
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Alternatives Considered

RackFoundry Total Security Management

We choose Rackfoundry because it was supposed to be a budget friendly solution that punched above its weight class. Instead what we got was a virtual appliance that powers a web app that does not work.
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Return on Investment

RackFoundry Total Security Management

  • Overall the product has had a negative impact. Not necessarily on our environment but in the amount of time it has taken to deploy.
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Pricing Details

RackFoundry Total Security Management

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

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