Rackspace Fabric vs. UpCloud

I am highly likely to recommend Rackspace Cloud Monitoring to a colleague. This is assuming they have a decent background in working on cloud servers. If you don't mind digging in yourself to solve problems, then this is a great resource. If you are just learning how to set up servers on your own, then I recommend at least hiring someone to help you use the service. With that being said, Rackspace makes it easy for people you may hire to seamlessly work within your account. They get their own separate developer account.

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If you're looking for a cost-effective solution then this is a good choice, be sure to keep on top of your balance! The 100% uptime is also a nice addition, although not unique in a cloud hosting service.

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• Immediate email notifications: In case a service is down on our servers, we get immediate email notifications via rackspace cloud monitoring service. This helps us to know about the issues and we get in contact with support team to get it resolved.
• Configuration on specific services: We can configure this monitoring on specific services. So for example if i don't want to get notified if MySQL concurrent users limit reached, then I do not need to configure this monitoring for MySQL. I can just use it whenever needed for defined services.
• Group emails and technical contacts emails: The monitoring service can send email alerts to a number of email addresses. Primarily the ones who are added as a technical contact. It helps all people get notified about any issue.
• Auto ticket management: Rackspace automatically creates a support ticket when a service is down and is notified by their monitoring service.

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• Pricing
• Ease of use - super easy to manage existing servers and deploy new ones
• Great customer service

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• It would be nice if there were more templates so that beginners could easily create complex monitors
• I seemed to stumble upon the cloud monitoring service after having Rackspace for a while

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• The billing reports are quite hard to read, could be simplified
• A control panel function would be useful
• The re-billing process could be better, not so cut throat if you miss a payment!

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I also used Monitis as a monitoring service for our server. Rackspace'S monitoring sends immediate notifications while Monitis might take a couple minutes to understand if a service is down. Since Rackspace has their monitoring integrated with their support system, it helps us a lot and we don't need to call support all the time.

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We trialed UpCloud to see if it would be better than DigitalOcean but for our needs, it was not. On DigitalOcean once a droplet is created, almost no thought needs to go into maintenance, outages, or other reliability-based issues.

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• I have overpaid in the past for services I didn't need
• The steepish learning curve might slow things down at first
• I have learned a lot using Rackspace Cloud Monitoring!

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• The low cost means you don't really need to worry about pricing
• To us as a business it was not as useful as DigitalOcean

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info