TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Rakuten Rewards

    Score8.4 out of 10
    N/ARakuten Rewards (formerly Ebates) headquartered in San Francisco is a customer loyalty platform providing customer rebates and cash back incentives for ecommerce and in-store purchases.N/A

    RepuGen

    Score10 out of 10
    N/ARepuGen is a HIPAA-compliant healthcare reputation management and patient experience platform that helps healthcare organizations automate patient satisfaction monitoring, collect feedback, and grow their practice. It serves small, medium, and large healthcare organizations, including medical groups, urgent care centers, individual practices, dental groups and more, all across the United States. RepuGen automates patient outreach through SMS and email, inviting…N/A
    Pricing
    Rakuten RewardsRepuGen
    Editions & Modules
    No answers on this topic
    RepuGenie
    Contact RepuGen for quote
    per provider/per month
    10+ Providers
    Contact for quote
    per provider/per month
    Offerings
    Pricing Offerings
    Rakuten RewardsRepuGen
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Best Alternatives
    Rakuten RewardsRepuGen
    Small Businesses
    Growave
    Score9.7 out of 10
    Brand24
    Score9 out of 10
    Medium-sized Companies
    No answers on this topic
    Birdeye
    Score8.7 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Rakuten RewardsRepuGen
    Likelihood to Recommend
    8.4
    (2 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Rakuten RewardsRepuGen
    Likelihood to Recommend
    Rakuten
    Anyone who is shopping online for personal or business can utilize Rakuten (Ebates) to find special offers, coupons, and discounts and get rebates back from their everyday personal or business shopping. I recommend adding the Google Chrome Extension to make it easier to find and get rebates.
    Incentivized
    Read full review
    GMR Web Team
    RepuGen is well suited for any business looking to up their online reputation presence. It helps get great reviews while filtering out clients who may possibly leave negative reviews
    Incentivized
    Read full review
    Pros
    Rakuten
    • user friendly
    • easy to find rebate info and coupons
    • rebates for the majority of stores
    • communication
    Incentivized
    Read full review
    GMR Web Team
    • Identifies unhappy customers so that we have the opportunity to make things right and convert them to a happy customer.
    • Invites only happy customers to review online.
    Incentivized
    Read full review
    Cons
    Rakuten
    • perhaps more stores including smaller business or online only retailers
    • weekly emails with featured, high rebate shops
    • cannot think of anything else
    Incentivized
    Read full review
    GMR Web Team
    • I cannot think of any cons.
    Incentivized
    Read full review
    Support Rating
    Rakuten
    No answers on this topic
    GMR Web Team
    Great customer service. I talked to a few reps getting set up and they were friendly and easy to connect with. After signup I had a few questions and was able to get help quickly.
    Incentivized
    Read full review
    Alternatives Considered
    Rakuten
    No answers on this topic
    GMR Web Team
    RepuGen was, by far, easier to use and I got more responses with it compared to the other company.
    Incentivized
    Read full review
    Return on Investment
    Rakuten
    • saving money
    • helping with purchase decisions
    • save time
    Incentivized
    Read full review
    GMR Web Team
    • Customers see our positive online reviews and end up choosing us, ROI is high.
    Incentivized
    Read full review
    ScreenShots

    RepuGen Screenshots

    Screenshot of where RepuGen automatically captures and features positive experiences.Screenshot of ratings appearing across Google, Healthgrades, and WebMD, viewable from one screen in RepuGen.Screenshot of positive review acquisition, to build loyalty.Screenshot of how RepuGen retains unhappy patients by addressing their concerns before they reach public forums.Screenshot of instant review notifications, for fast response.Screenshot of a dashboard, organized for ease of use.