TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Rakuten Rewards

    Score8.4 out of 10
    N/ARakuten Rewards (formerly Ebates) headquartered in San Francisco is a customer loyalty platform providing customer rebates and cash back incentives for ecommerce and in-store purchases.N/A

    SaaSquatch

    Score8.6 out of 10
    Small Businesses (1-50 employees)
    SaaSquatch is a Marketing Rewards Platform that powers reward programs at every stage of the customer journey through Acquisition, Referral, Retention and Loyalty. Presented as ideal for companies with 10,000+ customers, Unicorns, and Fortune 500 companies, SaaSquatch enables companies to grow their user base through referrals, increase customer lifetime value, and improve customer retention & loyalty. Their success team and platform provide users with a growing library of…N/A
    Pricing
    Rakuten RewardsSaaSquatch
    Editions & Modules
    No answers on this topic
    Enterprise
    Get a quote
    varies
    Professional
    Get a quote
    varies
    Offerings
    Pricing Offerings
    Rakuten RewardsSaaSquatch
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Best Alternatives
    Rakuten RewardsSaaSquatch
    Small Businesses
    Growave
    Score9.7 out of 10
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Influitive
    Score8 out of 10
    Enterprises
    No answers on this topic
    Influitive
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Rakuten RewardsSaaSquatch
    Likelihood to Recommend
    8.4
    (2 ratings)
    8.5
    (2 ratings)
    User Testimonials
    Rakuten RewardsSaaSquatch
    Likelihood to Recommend
    Rakuten
    Anyone who is shopping online for personal or business can utilize Rakuten (Ebates) to find special offers, coupons, and discounts and get rebates back from their everyday personal or business shopping. I recommend adding the Google Chrome Extension to make it easier to find and get rebates.
    Incentivized
    Read full review
    Impact
    When it comes to standing different in today's market it is necessary to have a strong Digital base. So SaaSquatch helps to do that. It becomes a reliable tool to support on Digital and sales front. The company has attained great results using this tool. Through pricing is an issue but it will be helpful in sharing the end results.
    Incentivized
    Read full review
    Pros
    Rakuten
    • user friendly
    • easy to find rebate info and coupons
    • rebates for the majority of stores
    • communication
    Incentivized
    Read full review
    Impact
    • Running referral campaigns
    • Rewards Management
    • Loyalty programs
    • Employee contribution incentives
    Incentivized
    Read full review
    Cons
    Rakuten
    • perhaps more stores including smaller business or online only retailers
    • weekly emails with featured, high rebate shops
    • cannot think of anything else
    Incentivized
    Read full review
    Impact
    • Difficult to customize as per requirement.
    • High price is a worrying factor.
    • Lack of help desk support in my experience.
    Incentivized
    Read full review
    Alternatives Considered
    Rakuten
    No answers on this topic
    Impact
    SaaSquatch is one of the most popular tools when it comes to rewards. If you are using CRMs like HubSpot, Salesforce, and Marketo, it easily gets integrated with these tools and gathers together all the essential pieces of reward campaigns. Other things that make it interesting are theme editing, easy reporting, and great customer service making this one of the best tools on the market today.
    Incentivized
    Read full review
    Return on Investment
    Rakuten
    • saving money
    • helping with purchase decisions
    • save time
    Incentivized
    Read full review
    Impact
    • The ROI took time to show its colours.
    • Better results shown in long run.
    • Tool is time specific reactor.
    Incentivized
    Read full review
    ScreenShots

    SaaSquatch Screenshots

    Screenshot of Multichannel Campaign ManagementScreenshot of Secure Rewards Management