Ravenna vs. Snap Audition

Well suited to having the ability to import information when there are large numbers of scholars to be updated, such as graduations or moving up a grade. On the other hand, the program is geared towards a school and we are not a school so we had to do a lot of tweaking for our purposes.

Incentivized

For small to medium sized arts organizations, all state music auditions, in-school auditions, etc. I see Snap Audtion working very well. When an org needs a high level of specificity it can be a little difficult to make Snap Audition work exactly as you need it, but the team is very responsive.

Incentivized

• Customer service in response to problem-solving.
• Extremely hands-on in making additions to the software on the spot to fulfill a need.

Incentivized

• Allows for comments/feedback of performances
• Login/setup was somewhat straightforward
• Videos loaded quickly and easily with few exceptions

Incentivized

• There are a lot of terms used for different information in the database. It would be nice if that could be streamlined somehow and more intuitive for the users.
• There are a lot of details to go through to make custom list or create reports. If you don't do these processes regularly, it seems you are always relearning the process.
• There was a point when data changes needed to be done in two different places, but I think we may have resolved that issue.

Incentivized

• The student audition side could be a little bit easier for middle school students to understand.
• Training Videos that can be sent to families and directors would be helpful.
• A way for teachers to upload auditions instead of each student having to have an account (bulk upload).

Incentivized

I can imagine that it might provide some drawbacks but I only experienced the platform as a judge, not a coordinator

Brian, our representative, as been tremendous. His response time is outstanding - and if he is able to alter the tool on the spot, he will. We've been able to do more sophisticated maneuvers because of his willingness to problem-solve with us. When the functionality isn't there, it is also a very honest conversation and we know when we have to work outside of the tool.

Incentivized

We were using the CRM database system, however it was too proprietary and when we wanted to make changes or customize we were continually paying an outside consultant to get things done. With inRESONANCE, we are able to make the updates, and customize as we need to internally. It has saved us a significant amount of money in this regard.

Incentivized

Get Acceptd is basically the only other service out there doing this kind of work. Their price point makes it entirely unusable for almost any organization.

Incentivized

• Annual fund tracking is very easy and pulling simple things like donors/non-donors is easy. Fine for a straight-forward appeal.
• If you are going with a comprehensive/combine ask - this is not the tool for you. There's no way to split gifts with % allocation. We're losing money in spending time trying to figure out how to configure pledges in accordance with the software.

Incentivized

• Since I was just an adjudicator I can't speak to this.

Incentivized