Regpack vs. SpotMe

RegPack and the RegPack Customer Service team have just been awesome! We work in a very niche market, and RegPack has assisted us in providing a complete service to our clients in an attractive and user-friendly way. And, where and when we do hit speed bumps, RegPack's team has always been at the ready to hold our hands and walk us through. They are super helpful, super responsive, and proactive at every step.

SpotMe is great if you would like your attendees to be engaged prior to your event and during your event. It can be used as an event app for personalized agendas, interaction, and gamification. This allows communication to/from attendees to be way more accessible and at their fingertips. It also allows them to feel more engaged in the event, especially if it is virtual.

Incentivized

• Provides e-signature
• Provides terms and conditions.
• Easily add multiple sessions with time, date and required paperwork.

Incentivized

• Convenience - All of the information for each portion of the group in one area
• Ease - Easy to download, set up and interact with
• Gathers data - Easy to collect information and share information

Incentivized

• Waitlists - this part of the system doesn’t work like we are used to BUT Regpack is working with us on how to fix it and make it work for us.
• Payment Method - users can’t change their payment methods on their own.

• I think with all technology, there is room for improvement - such as some outage/reliability.

Incentivized

It can be time consuming to start a new project, however it's nice that you can duplicate a project and edit from there. I think that while some of the setup takes a while, once it's running smoothly it's definitely worth the cost and time and will pay for itself quickly.

Incentivized

There is no way to speak to a human representative, and that sucks. E-mail support is effective but takes 24 hours to respond. That can feel like a L O N G time when there is a problem that needs attention.

Incentivized

We have [switched] to league magic which is built for sports management.

Incentivized

• Our ROI has been totally positive with RegPack. While it is not the cheapest option on the market, it's $$ to quality is second to none. We have been particularly impressed with the level of assistance that we receive from their team—any and every question, query, doubt has been addressed, and a solution has been found.