TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Request Metrics

    Score10 out of 10
    N/ARealtime website performance tests generated from real user experience on a website. Request Metrics gathers performance data from actual users, rather than a synthetic tests. Request Metrics is website performance monitoring, simplified for small high performance teams. There is no complicated query languages to learn or theoretical metrics to understand. The service provides reports that help keep a website running fast, and customers…

    $37

    per month

    Visitor Queue

    Score6.9 out of 10
    N/AAccording to the vendor, Visitor Queue is a software solution designed for website visitor tracking and personalization. It aims to assist businesses in identifying companies visiting their websites by providing detailed information such as company names, contact details, user data, and key decision makers within those organizations. By customizing the website experience based on visitor firmographics, the product intends to enhance conversion rates and attract more customers. While specific…

    $49

    Pricing
    Request MetricsVisitor Queue
    Editions & Modules
    Essentials
    $37
    per month
    Professional
    $96
    per month
    Custom
    Custom Pricing
    100 Leads Per Month
    $49.00
    300 Leads Per Month
    $99.00
    500 Leads Per Month
    $119.00
    1000 Leads Per Month
    $209.00
    2000 Leads Per Month
    $309.00
    Offerings
    Pricing Offerings
    Request MetricsVisitor Queue
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—For more than 2000 leads, please contact us.
    More Pricing Information
    Community Pulse
    Request MetricsVisitor Queue
    Considered Both Products
    TrackJS
    No answer on this topic
    Visitor Queue
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    86%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Features
    Request MetricsVisitor Queue
    Application Performance Management
    Comparison of Application Performance Management features of Request Metrics and Visitor Queue
    Feature
    Request Metrics
    9.0
    1 Ratings
    14% above category average
    Visitor Queue
    -
    Ratings
    Application monitoring10.01 Ratings00 Ratings
    Threshold alerts8.01 Ratings00 Ratings
    Application performance management console9.01 Ratings00 Ratings
    Best Alternatives
    Request MetricsVisitor Queue
    Small Businesses
    No answers on this topic
    Matomo Analytics
    Score9 out of 10
    Medium-sized Companies
    SolarWinds AppOptics
    Score7.6 out of 10
    Lead Forensics
    Score8.9 out of 10
    Enterprises
    Splunk AppDynamics
    Score8.5 out of 10
    Chartbeat
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Request MetricsVisitor Queue
    Likelihood to Recommend
    10.0
    (1 ratings)
    6.9
    (7 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    5.5
    (1 ratings)
    Usability
    -
    (0 ratings)
    6.4
    (1 ratings)
    Availability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Performance
    -
    (0 ratings)
    6.4
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    6.4
    (1 ratings)
    Online Training
    -
    (0 ratings)
    6.4
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (1 ratings)
    Configurability
    -
    (0 ratings)
    6.4
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    6.4
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    6.4
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.4
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    6.4
    (1 ratings)
    User Testimonials
    Request MetricsVisitor Queue
    Likelihood to Recommend
    TrackJS
    Request Metrics is great for small web development teams that want to make fast web applications. It was quick for us to get started and we could use the reports right away without having to read through documentation. If you just need to get some performance metrics, Request Metrics is perfect. It would not be so good for a larger team or a complex backend application as it is pretty limited in what it can measure.
    Read full review
    Visitor Queue
    We have been using Visitor Queue for a while now. To be honest, we have not seen anything wrong or difficult to use or that can be improved Providing a discount for the startups would be the only thing that we can ask or add Other than that we are pretty satisfied
    Read full review
    Pros
    TrackJS
    • Performance charts are really simple and easy for us to understand what is happening
    • It was easy to get started and doesn't need administration or training
    • It's affordable for our team
    • It's fast
    Read full review
    Visitor Queue
    • Allows you to have more than one website being tracked
    • Makes it easy to integrate with other platforms
    • Gives you proper tracking information
    Incentivized
    Read full review
    Cons
    TrackJS
    • I wish that it could also do uptime checking of the site
    • There is not enough detail to drill into individual users
    Read full review
    Visitor Queue
    • The companies identified were a mixture of ISPs and companies
    • It did not capture as many companies as other products
    • That's about it. Not much more I can add.
    Incentivized
    Read full review
    Likelihood to Renew
    TrackJS
    No answers on this topic
    Visitor Queue
    we are still early stage and costs are a little bit high and we need to have a bigger team to optimize the outcome
    Read full review
    Usability
    TrackJS
    No answers on this topic
    Visitor Queue
    it was pretty straight forward and easy to use with small teams
    Read full review
    Support Rating
    TrackJS
    No answers on this topic
    Visitor Queue
    we had no problems in getting support
    Read full review
    Online Training
    TrackJS
    No answers on this topic
    Visitor Queue
    the training was ok, we knew the basics and we didnt need intensive training.
    Read full review
    Implementation Rating
    TrackJS
    No answers on this topic
    Visitor Queue
    It was easy to implement and we did not have any issiues
    Read full review
    Alternatives Considered
    TrackJS
    We also consider Speedcurve and Calibre for monitoring. Speedcurve was really nice, but the reports were slow. We had to wait a lot to get information. It was also out of our budget and would require extra justification to use it. Calibre was also nice, but the numbers were based on synthetic rather than real user performance. We felt that this wasn't as helpful for us.
    Read full review
    Visitor Queue
    I evaluated Lead Forensics. It's very similar to Visitor Queue but more expensive and I would say the only thing that seems to be a bit better is their dashboard is more comprehensive/visual.
    Incentivized
    Read full review
    Return on Investment
    TrackJS
    • The launch of our project dashboard was much smoother and more successful because we could fix problems earlier
    • It fit without our existing operations budget
    Read full review
    Visitor Queue
    • We did not select the tool.
    • It was in the top 3 of solutions we looked at
    • Again, we had a unique requirement and it didn't fit
    Incentivized
    Read full review
    ScreenShots

    Request Metrics Screenshots

    Screenshot of an illustration of how Request Metrics tracks Core Web VitalsScreenshot of an example of a few website performance tracking reportsScreenshot of load sequences available for debuggingScreenshot of problem drill downScreenshot of SEO monitoring

    Visitor Queue Screenshots

    Screenshot of Enjoy the contact information of the companies that have visited your website.Screenshot of Identify what your website visitors did while on your website.Screenshot of Identify who the decision makers are at the companies that visit your website.Screenshot of Identify the companies that have visited your website!