Great software for lead tracking!
February 15, 2021

Great software for lead tracking!

Shelly Chandler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Visitor Queue

I am using Visitor Queue for website analytics to see where leads are coming from as well as as a source for leads for the sales team. There isn't any other clear way to tell how people are finding us than through a lead tracking software like Visitor Queue.

Pros

  • Allows you to have more than one website being tracked
  • Makes it easy to integrate with other platforms
  • Gives you proper tracking information

Cons

  • Having all websites combined into one so you don't have to add filters to each one separately
  • The buttons should be a little clearer (maybe use words instead of buttons) so it's easier to find where things are on the site
  • I am assuming it will help bring in more leads for us, which will increase sales
  • Make our marketing dollars are more effective
I evaluated Lead Forensics. It's very similar to Visitor Queue but more expensive and I would say the only thing that seems to be a bit better is their dashboard is more comprehensive/visual.

Do you think Visitor Queue delivers good value for the price?

Yes

Are you happy with Visitor Queue's feature set?

Yes

Did Visitor Queue live up to sales and marketing promises?

Yes

Did implementation of Visitor Queue go as expected?

Yes

Would you buy Visitor Queue again?

Yes

It's well suited for tracking where people are coming from to get to your website and this can then be used to improve your website, track PPC, etc.

Comments

  • Ken McDonald | TrustRadius Reviewer
    Hi Shelly, Thanks for the great review! We are thrilled to hear that you and your team have been able to use the company visitors we have identified for you. We are always adding new features and tools to Visitor Queue in order to better serve out clients. We appreciate the feedback and we take it very seriously! Thanks again for the review. Ken McDonald | Marketing Manager

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