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Retainly vs. Smart Communications SmartCOMM

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Retainly

2 Reviews and Ratings

Smart Communications SmartCOMM

3 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Retainly

    Score9.2 out of 10
    		N/ARetainly is an automated engagement platform that helps businesses maximize customer retention. The app enables users to automate emails, web push notifications, and SMS messages to retain customers and drive lifetime value. Retention & LTV: Increasingly business leaders are expecting marketing and product teams to play a key role in the growth – and customer retention is the critical platform on which…

    $15

    per month per user

    SmartCOMM

    Score8.8 out of 10
    		N/ASmart Communications in London (an offshoot from Thunderhead) offers customer communications technology. Smart Communications flagship product is designed to help the user drive accurate, personalized customer conversations with their customers. The vendor states SmartCOMM helps businesses become more efficient internally, more compliant with regulators, and more relevant to customers.N/A
    Pricing
    RetainlySmartCOMM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    RetainlySmartCOMM
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    RetainlySmartCOMM
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Retainly and Smart Communications SmartCOMM
    Feature
    Retainly
    8.3
    2 Ratings
    7% above category average
    Smart Communications SmartCOMM
    -
    Ratings
    WYSIWYG email editor8.82 Ratings00 Ratings
    Dynamic content9.22 Ratings00 Ratings
    Ability to test dynamic content9.22 Ratings00 Ratings
    A/B testing7.72 Ratings00 Ratings
    Mobile optimization3.61 Ratings00 Ratings
    Email deliverability reporting9.22 Ratings00 Ratings
    List management9.22 Ratings00 Ratings
    Triggered drip sequences9.62 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of Retainly and Smart Communications SmartCOMM
    Feature
    Retainly
    9.1
    2 Ratings
    14% above category average
    Smart Communications SmartCOMM
    -
    Ratings
    Lead nurturing automation9.62 Ratings00 Ratings
    Lead scoring and grading9.11 Ratings00 Ratings
    Data quality management8.21 Ratings00 Ratings
    Automated sales alerts and tasks9.62 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Retainly and Smart Communications SmartCOMM
    Feature
    Retainly
    9.0
    2 Ratings
    18% above category average
    Smart Communications SmartCOMM
    -
    Ratings
    Dashboards8.52 Ratings00 Ratings
    Standard reports9.22 Ratings00 Ratings
    Custom reports9.22 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Retainly and Smart Communications SmartCOMM
    Feature
    Retainly
    8.5
    2 Ratings
    11% above category average
    Smart Communications SmartCOMM
    -
    Ratings
    API9.62 Ratings00 Ratings
    Role-based workflow & approvals9.62 Ratings00 Ratings
    Integration with Salesforce.com6.41 Ratings00 Ratings
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    Score9.2 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    RetainlySmartCOMM
    Likelihood to Recommend
    9.2
    (2 ratings)
    9.0
    (2 ratings)
    User Testimonials
    RetainlySmartCOMM
    Likelihood to Recommend
    Retainly
    Retainly allowed me to take customer engagement to the next level. I felt an advantage of its low-code functionality, user-friendliness, intuitive automation, and pre-built integrations with a range of other marketing tools. I saw a noticeable difference in my marketing performance and customer retention results after almost 2 months of usage. As a marketer, I managed to automate heavy manual effort to run marketing my campaigns.
    Verified User
    Read full review
    Smart Communications
    It is well suited for creating templates on the fly. This is not suitable for handling very high volume printing for which Exstream is more suitable.
    Verified User
    Read full review
    Pros
    Retainly
    • Segments creation
    • Workflow creation
    • Workspace creation
    Verified User
    Read full review
    Smart Communications
    • Template
    • Data processing
    • Output delivery
    • SMS delivery
    • Ada compliance
    Verified User
    Read full review
    Cons
    Retainly
    • Analytics can be improved
    Verified User
    Read full review
    Smart Communications
    • Price
    • Licensing is bit complicated
    • Frequent upgrades
    Verified User
    Read full review
    Alternatives Considered
    Retainly
    Retainly has a unique and better workflow creation process.
    Verified User
    Read full review
    Smart Communications
    Much better cloud adaptation. Migration capabilities of SmartCOMM, its portability, and ease of implementation.
    Verified User
    Read full review
    Return on Investment
    Retainly
    • Set - up automated workflow sequences across the customer journey
    • Less manual intervention to manage campaign
    • 15 % Reduce of drop-offs in the customer experience
    Verified User
    Read full review
    Smart Communications
    • Migration ease
    • Latest features
    • Cloud readiness
    Verified User
    Read full review
    ScreenShots

    Retainly Screenshots

    Screenshot of Here you can access your project overview and other important project-wide information.Screenshot of Create simple and extended dynamic Segments.Screenshot of Create new and manage existing workspaces.Screenshot of Connect Retainlys' and 3d party integrations.Screenshot of Access and create automated workflows, review workflow analytics.