Item: Retainly
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

Retainly is a cool engagement automation tool to nurture customers. It helped me to send tailored communication to the community of my Bizi book club. I really enjoyed setting up the automated flows, which gives me some space for creative work instead of spending hours on routine processes.

Pros and Cons

Email Automation
Customer Base segmentation
Omnichannel communication
Automated communication flows

Analytics can be improved

Return on Investment

Set - up automated workflow sequences across the customer journey
Less manual intervention to manage campaign
15 % Reduce of drop-offs in the customer experience

Alternatives Considered

eSputnik

Retainly is more user-friendly and less complicated than eSputnik. Retainly does not have odd features you do not need. eSputnik has more email templates and that is why I used to like it a lot. But for me, Retainly is more comfortable now.

Key Insights

Do you think Retainly delivers good value for the price?

Yes

Are you happy with Retainly's feature set?

Yes

Did Retainly live up to sales and marketing promises?

Yes

Did implementation of Retainly go as expected?

Yes

Would you buy Retainly again?

Yes

Other Software Used

Grammarly, LOOQME, Reply

Likelihood to Recommend

Retainly allowed me to take customer engagement to the next level. I felt an advantage of its low-code functionality, user-friendliness, intuitive automation, and pre-built integrations with a range of other marketing tools. I saw a noticeable difference in my marketing performance and customer retention results after almost 2 months of usage. As a marketer, I managed to automate heavy manual effort to run marketing my campaigns.

Cool platform from Ukraine!

Overall Satisfaction with Retainly