TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Retently

    Score1 out of 10
    Small Businesses (1-50 employees)
    Retently offers NPS surveys to measure customer satisfaction.

    $0

    Voxco Survey Software

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Voxco Survey Software features one centralized database across multiple survey channels. The vendor says that with this solution, users can collect and process respondent data at any time and in any place.  This flexible software can be used to create device-responsive online surveys (web, mobile, or embedded in-app), over-the-phone interviews (CATI, IVR and dialers), or face-to-face interviewing (CAPI). According to the vendor, their clients appreciate their engaging, interactive survey…N/A
    Pricing
    RetentlyVoxco Survey Software
    Editions & Modules
    Free
    $0
    Startup
    $9
    Premium
    $29
    Enterprise
    $49
    No answers on this topic
    Offerings
    Pricing Offerings
    RetentlyVoxco Survey Software
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    RetentlyVoxco Survey Software
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Retently and Voxco Survey Software
    Feature
    Retently
    -
    Ratings
    Voxco Survey Software
    5.0
    1 Ratings
    47% below category average
    Survey templates00 Ratings5.01 Ratings
    Themes00 Ratings5.01 Ratings
    Custom logo/branding00 Ratings5.01 Ratings
    Survey Content
    Comparison of Survey Content features of Retently and Voxco Survey Software
    Feature
    Retently
    -
    Ratings
    Voxco Survey Software
    7.5
    1 Ratings
    13% below category average
    Changes to live survey00 Ratings7.01 Ratings
    Multiple question types00 Ratings8.01 Ratings
    Survey Logic
    Comparison of Survey Logic features of Retently and Voxco Survey Software
    Feature
    Retently
    -
    Ratings
    Voxco Survey Software
    7.0
    1 Ratings
    18% below category average
    Survey logic flexibility00 Ratings7.01 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Retently and Voxco Survey Software
    Feature
    Retently
    -
    Ratings
    Voxco Survey Software
    5.8
    1 Ratings
    33% below category average
    Response tracking00 Ratings6.01 Ratings
    Data export00 Ratings6.01 Ratings
    Standard reports00 Ratings6.01 Ratings
    Custom reports00 Ratings5.01 Ratings
    Analytics00 Ratings6.01 Ratings
    Best Alternatives
    RetentlyVoxco Survey Software
    Small Businesses
    Jotform
    Score8.5 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    RetentlyVoxco Survey Software
    Likelihood to Recommend
    1.0
    (1 ratings)
    7.0
    (1 ratings)
    User Testimonials
    RetentlyVoxco Survey Software
    Likelihood to Recommend
    Retently
    In my opinion, the customer service is a big let down. I think the product is decent. Imagine spending 3 weeks and not being supported for onboarding which, in my experience, is rarely seen in today's time. So we do not recommend the product
    Incentivized
    Read full review
    Voxco
    It's made for surveys...just like Survey Monkey or SurveyGizmo and very similar to them as well. I just don't know about how the cost compares.
    Incentivized
    Read full review
    Pros
    Retently
    No answers on this topic
    Voxco
    • Has a simple and cleanly laid out website making function and projects easy to fine.
    • Reporting and analysis functions are easy to find and understand.
    • Has a nice feature in the reporting that automatically reorders response categories so they are always from max to min.
    Incentivized
    Read full review
    Cons
    Retently
    No answers on this topic
    Voxco
    • On the same topic about the automatic reordering of responses from max to min, the downside is it does not allow me to leave the ordering in original format.
    Incentivized
    Read full review
    Alternatives Considered
    Retently
    No answers on this topic
    Voxco
    Very similar to SurveyMonkey and SurveyGizmo. They all have some minor differences and it makes you wish you could own all of them to get every function you would need.
    Incentivized
    Read full review
    Return on Investment
    Retently
    No answers on this topic
    Voxco
    • I can't speak to this as I'm just using it for analysis and it's the only tool available in this situation.
    Incentivized
    Read full review
    ScreenShots

    Voxco Survey Software Screenshots

    Screenshot of Sophisticated logic.Screenshot of Total customization capability.Screenshot of Real-time results.Screenshot of Device-responsive user interface