Kaseya BMS vs. Rev.io PSA

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kaseya BMS
Score 9.2 out of 10
N/A
Kaseya BMS is a solution that enables professional services and IT service providers to run their businesses, from ticketing, project management, quoting to billing, and more, in a single platform. BMS aims to eliminate human error with end-to-end billing automation for accurate and timely invoices every single time.N/A
Rev.io PSA
Score 9.0 out of 10
N/A
Founded in 1984, Tigerpaw developed and offers an end-to-end software professional services automation (PSA) software solution that ties all aspects of the business into a single application. Tigerpaw aims to help users around the world to sell more, service clients better and grow their businesses faster.N/A
Pricing
Kaseya BMSRev.io PSA
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Kaseya BMSRev.io PSA
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Best Alternatives
Kaseya BMSRev.io PSA
Small Businesses
HaloPSA
HaloPSA
Score 8.2 out of 10
HaloPSA
HaloPSA
Score 8.2 out of 10
Medium-sized Companies
Planview AdaptiveWork
Planview AdaptiveWork
Score 8.2 out of 10
Planview AdaptiveWork
Planview AdaptiveWork
Score 8.2 out of 10
Enterprises
Planview AdaptiveWork
Planview AdaptiveWork
Score 8.2 out of 10
Planview AdaptiveWork
Planview AdaptiveWork
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Kaseya BMSRev.io PSA
Likelihood to Recommend
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
Kaseya BMSRev.io PSA
Likelihood to Recommend
Kaseya
No answers on this topic
Rev.io PSA
Tigerpaw Unleashed, according to Trust Radius is no longer being marketed. If it worked correctly, it has the potential to be great software for Enterprise level businesses. We chose the Unleashed version so that the technicians could use it in the field. It does take a lot of information to get the software up and running
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Pros
Kaseya
No answers on this topic
Rev.io PSA
  • ability to dispatch tech's to service calls
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Cons
Kaseya
No answers on this topic
Rev.io PSA
  • When training, during the overview of a chapter the examples tend to be from a prior version and do not reflect current software.
  • In my experience when things don't work the way you think they should being told to go back and read the chapter that you read 5 times before is not helpful.
  • I my experience when they know that there is an issue and the software is not working they keep billing you.
  • They like to tell you that they are escalating the problem. You never see a resolution and they do not get back to you . You have to keep calling them.
  • They acknowledge that you are having issues and state that there will be a credit. I have not seen one.
  • In my opinion, training is filled with jargon and no glossary.
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Return on Investment
Kaseya
No answers on this topic
Rev.io PSA
  • Gigantic waste of time and resources
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ScreenShots