Rev.io PSA vs. Trimble ProjectSight

Tigerpaw Unleashed, according to Trust Radius is no longer being marketed. If it worked correctly, it has the potential to be great software for Enterprise level businesses. We chose the Unleashed version so that the technicians could use it in the field. It does take a lot of information to get the software up and running

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I would probably recommend Trimble ProjectSight (Prolog) over Procore, as it is an easier user interface and typically avoids any problems with the users. I would say that it does take some getting used to, but once you are used to it it is pretty easy to use. This would be good for a residential home in construction.

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• ability to dispatch tech's to service calls

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• Change orders: great way to send and document official communications to subs and clients.
• Drawings: always good to have drawings and info readily available.

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• When training, during the overview of a chapter the examples tend to be from a prior version and do not reflect current software.
• In my experience when things don't work the way you think they should being told to go back and read the chapter that you read 5 times before is not helpful.
• I my experience when they know that there is an issue and the software is not working they keep billing you.
• They like to tell you that they are escalating the problem. You never see a resolution and they do not get back to you . You have to keep calling them.
• They acknowledge that you are having issues and state that there will be a credit. I have not seen one.
• In my opinion, training is filled with jargon and no glossary.

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• speed. Some items take a bit long to bring up.
• more direct use for individual specifications

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I have only used Procore otherwise, and from what I remember Procore does not have as many features in terms of keeping track of CD documents, and organizing RFI's like Trimble does. I think overall Trimble ProjectSight (Prolog) is a better product, and if it was up to me I would pick Trimble ProjectSight (Prolog) over Procore.

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• Gigantic waste of time and resources

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• Positive: kept jobs running smoothly, awesome tool to track and oversee projects
• Negative: not much really, good tool, just very in-depth with information that is needed to fill in documentation

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info