REVE Chat vs. Smart Communications SmartCOMM

REVE Chat

1 Reviews and Ratings

Smart Communications SmartCOMM

3 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
REVE Chat	Score10 out of 10	N/A	REVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform. REVE Chat also has advanced features such as Screen sharing and co-browsing, Department Management, Auto…	$12 per license per month
SmartCOMM	Score8.8 out of 10	N/A	Smart Communications in London (an offshoot from Thunderhead) offers customer communications technology. Smart Communications flagship product is designed to help the user drive accurate, personalized customer conversations with their customers. The vendor states SmartCOMM helps businesses become more efficient internally, more compliant with regulators, and more relevant to customers.	N/A

Pricing

REVE Chat

SmartCOMM

Standard: $12
per license per month
Advanced: $20
per license per month

No answers on this topic

Pricing Offerings
REVE Chat	SmartCOMM
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

$12 per license per month

No setup fee

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Best Alternatives
	REVE Chat	SmartCOMM
Small Businesses	Olark Score10 out of 10	GoTo Connect Score8 out of 10
Medium-sized Companies	Zoho SalesIQ Score9.7 out of 10	Quadient Inspire Score9.5 out of 10
Enterprises	Genesys DX (discontinued) Score10 out of 10	Quadient Inspire Score9.5 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	REVE Chat	SmartCOMM
Likelihood to Recommend	10.0 (1 ratings)	9.0 (2 ratings)

User Testimonials
	REVE Chat	SmartCOMM
Likelihood to Recommend	REVE Systems The REVE Chat always help me in taking care of the report and analytics. The report of visitor analytics can be viewed on hourly, daily, weekly, monthly and yearly format. This makes my work easy at my office. In the chat history option I was able to download the conversation of my clients which helped me maintaining the archive section. Verified User Read full review	Smart Communications It is well suited for creating templates on the fly. This is not suitable for handling very high volume printing for which Exstream is more suitable. Verified User Read full review
Pros	REVE Systems FAQ Builder is the best feature. It helped me in replying to common customer queries. If the bot is not able to solve the customer's problem then it can be switched to live chat support. It makes my work easy. Support of omni channel is the best. I am able to dandle different social media accounts at one platform. Verified User Read full review	Smart Communications Template Data processing Output delivery SMS delivery Ada compliance Verified User Read full review
Cons	REVE Systems There's nothing that can be improved in my opinion. Every feature works well in REVE Chat and works without any difficulty. It's user interface is easy to use. Verified User Read full review	Smart Communications Price Licensing is bit complicated Frequent upgrades Verified User Read full review
Alternatives Considered	REVE Systems One of the main reason for switch to REVE Chat was the user friendly interface. It is very easy to use and understand. REVE Chat is all-in-one platform for live chat Support. Better customisable option was one of the reason for switch. Omni channel is the best. I am about to operate WhatsApp, Messenger chats through REVE Chat platform. Verified User Read full review	Smart Communications Much better cloud adaptation. Migration capabilities of SmartCOMM, its portability, and ease of implementation. Verified User Read full review
Return on Investment	REVE Systems My productivity at my office has increased after using REVE chat. My overall experience with REVE Chat is positive. REVE Chat's chatbot is the best feature. Chatbot has helped with reducing man power at office. Chatbot does all the work. Verified User Read full review	Smart Communications Migration ease Latest features Cloud readiness Verified User Read full review
ScreenShots	REVE Chat Screenshots