Routespring

Routespring is definitely well suited for companies looking to keep track of all of their employee travel in one place, set a cap on spending for flights, provide reports when needed on travel costs and eliminate the need for employees to collect multiple receipts to turn in for travel reimbursement at the end of a trip. It is a simple platform to use once you get the hang of it, which really doesn't take that long if you are even mildly tech-savvy. As a non-profit with guests who were booking travel to our annual conference from all over the world, we did run into a few things that didn't quite fit (ex: couples booking together have to choose their spouse under the "employees" tab, and we had to make certain we had every single email address domain name our guests were using entered on the backend, so they were able to book with that email address). But these were small details and not deal breakers for us using the platform.

• User-friendly approval process
• Centralized payments for all travel
• Excellent & very responsive customer service and account management
• Flexible budget controls

• It's hard to tell where to go to book a flight right after you create an account.
• It is a pretty basic design - I think they'd raise confidence in their tech skills even further if the site were a little flashier.
• The site is geared toward companies whose employees all have the same email address domain. However, they are able to accommodate different email addresses if you provide them so they can add the domains to your account.

I gave Routespring this rating because it is easy to use for bulk booking and guest travel management, centralizes travel and event planning to reduce manual work, and is reliable and practical with fewer errors and better tracking, saving time and improving efficiency across teams, even though there is room for improvement in speed, integrations, and reporting.

After trying for weeks to (unsuccessfully) set up an account with another online booking agency, we contacted Routespring to see if they could help us based on the great reviews we saw. It took them about three days total to have everything in place and ready for our guests to start booking their flights while ticket prices were still reasonable. They have been attentive to all of our needs, respond quickly and professionally to guest questions, and are a lot of fun to work with as well. We couldn't have asked for a better partner for this project!

At the time, TripActions did not have sufficient price controls or out of policy approval process for us to continue using them. Routespring makes it very easy to have visibility and control on our travel spend

• We've improved travel policy compliance with approval process. We achieve average 97% compliance.
• We have utilized 83% of the airlines credits with Routespring's automated credit use feature.
• Overall we have saved 55% by switching to Routespring from TripActions