Runa vs. TruCentive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Runa
Score 8.7 out of 10
N/A
Runa offers a digital value infrastructure and network, providing the tools for businesses to build embedded payout, reward and incentive experiences. The Runa Network offers 2,500+ global and local payout options including gift cards, subscriptions, cryptocurrencies, and donations.N/A
TruCentive
Score 8.3 out of 10
N/A
TruCentive enables organizations to launch highly branded incentive programs that deliver gift cards, Visa cards, or money digitally.
$0
Pricing
RunaTruCentive
Editions & Modules
No answers on this topic
Pay as you Go
$0
Essentials
$2,500
per year
Standard
$5,000
per year
Corporate
$10,000
per year
Offerings
Pricing Offerings
RunaTruCentive
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
RunaTruCentive
Considered Both Products
Runa
Chose Runa
n/a-- we went with Runa pretty quickly and didn't look at other options since it perfectly fit our needs.
Chose Runa
We have previously used giftcloud which doesn't compare to the experience we've had with wegift/runa. Far less interaction with runa is required, much better service for our money, wider range of gifts, better service provided to our customers, easy portal
Chose Runa
Blackhawk has poor customer service both on the customer facing and account management sides with a lot of turnover. They do not update their catalog that often and do not seem to care if they have your business.

Runa has been very responsive, receptive to feedback, helpful …
TruCentive
Chose TruCentive
TruCentive worked so much better for what we're trying to do. We were having major issues with our previous platform - it took more time to fix complaints than anything. It seemed we were shooting ourselves in the foot by even trying to offer lunch or coffee to our webinar …
Chose TruCentive
I reviewed a number of incentive program solutions while looking for one that would fit my needs. TruCentive provided a clear and relatively easy way to initiate, implement and execute a partner incentive program. I have used the platform to recruit potential partners through …
User Ratings
RunaTruCentive
Likelihood to Recommend
8.7
(0 ratings)
9.4
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
-
(0 ratings)
Usability
9.1
(0 ratings)
-
(0 ratings)
Support Rating
9.1
(0 ratings)
-
(0 ratings)
Implementation Rating
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
RunaTruCentive
Likelihood to Recommend
Employee Recognition, Birthday recognition, spot recognition, etc. The platform has many options and easily allows for our company to purchase and distribute over 400+ gift card options for our employees in 1 fell swoop. The employee choice has been a huge positive
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TruCentive is well suited for when you wish to send gift cards to large amounts of people quickly, whether it is for a gift or a reward for completing an action. One of the main reasons why our company uses TruCentive is that there is a claiming system in place where the recipients have to claim their gift card in the appropriate amount of time or else the budget set for the gift cards returns to our company. That helps eliminate inefficient use of funds.
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Pros
  • Consistently adding new products
  • Great account management
  • Easy to use account portal
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  • Vendor selection
  • Pay for what you use
  • Ease of implementation
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Cons
  • Handling currencies - so far there is no internal currency conversion and we keep different currencies in different accounts
  • More suppliers in Asian markets
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  • No minimum $ amount.
  • Code can be redeemed more than once.
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Likelihood to Renew
Super reliable and easy to use
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No answers on this topic
Usability
They provide a great portal that is very intuitive to use
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No answers on this topic
Support Rating
We have a dedicated customer support person, he is quick to react to any needs or requests. We feel that MELP requests are handled professionally and in a timely manner.
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No answers on this topic
Implementation Rating
Super smooth to implement
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No answers on this topic
Alternatives Considered
We have previously used giftcloud which doesn't compare to the experience we've had with wegift/runa. Far less interaction with runa is required, much better service for our money, wider range of gifts, better service provided to our customers, easy portal
Read full review
TruCentive worked so much better for what we're trying to do. We were having major issues with our previous platform - it took more time to fix complaints than anything. It seemed we were shooting ourselves in the foot by even trying to offer lunch or coffee to our webinar attendees. TruCentive took care of this, and we haven't gotten more than a request for a resend since.
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Return on Investment
  • We have managed to offer international gift vouchers from multiple countries at once
  • With integration gift cards are provided to our clients in seconds
  • No bugs, integration and service overall is working very well
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  • Adds excitement to partner program participants
  • Provides easy way to reward partners and employees
  • Provides detailed tracking of payments
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ScreenShots