Sales Dialers Pro vs. Shape Software

I believe Intercloud9 and Mojo are both way better in all areas

Shape Software is well suited when using "mainstream" ad platforms that have robust integrations. It also works well when budgets are set less frequently and are allowed to run unchanged for a set period of time. Shape Software gets less accurate when frequent budget changes need to be made and when using ad platforms with little to no support built into Shape Software.

• Multi-line dialing (4 lines max)
• Nothing else

• Platform integrations
• Pacing accuracy
• Automated notifications

• Policies (cancelations have to be done with 24 hours even if you don't use the software)
• Integrations don't work well and are clunky
• Ability to customize is lacking
• Overall call quality and system quality is poor
• Reporting and getting information out of the system is almost impossible
• Managers cannot access reps' info, they have to log in as the rep

• Automated budget pacing could be more sophisticated - it tends to conflict with platform best-practices in my opinion.
• Integration with LinkedIn leads would give more accurate picture of conversion volume I believe.
• More customizable alerts

Shape Software is very easy to set up and use. The core functions and features require little explanation. The options and settings are easy to find and the capabilities of the platform are apparent to the user after just a few minutes of use.

I never had the need or opportunity to work with support.

Mojo and InterCloud9 are far superior in all ways.

Shape Software is very user-friendly and easy to set up. The controls and settings are very straightforward and the core functions (onboarding new accounts, creating new budgets, managing budgets, etc) are easily understood. The customizable alerts and budget intervals provide modularity for different situations and provide significant peace-of-mind. The automations are less impressive in that they generally conflict with ad platform automation in my opinion. Automated bidding and budgeting is hindered by third-party automations like Shape Software and the performance Shape Software features provide doesn't justify forgoing that technology in the ad platforms in my opinion.

• Negative impact, as I did not use their software after the paid trial and they still charged me for the next month and refused to refund it.
• They were rude
• Customer service was terrible

• Reliable protection against overspend
• Precise budget control
• Cross-platform visibility