Mojo and Intercloud9 are Far Superior to Sales Dialers
October 16, 2018

Mojo and Intercloud9 are Far Superior to Sales Dialers

Rob Morris | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Sales Dialers Pro

We used it to make multi-line dials to a large list of numbers for real estate investing. It should have been simple functionality but had so many bugs.
  • Multi-line dialing (4 lines max)
  • Nothing else
  • Policies (cancelations have to be done with 24 hours even if you don't use the software)
  • Integrations don't work well and are clunky
  • Ability to customize is lacking
  • Overall call quality and system quality is poor
  • Reporting and getting information out of the system is almost impossible
  • Managers cannot access reps' info, they have to log in as the rep
  • Negative impact, as I did not use their software after the paid trial and they still charged me for the next month and refused to refund it.
  • They were rude
  • Customer service was terrible
Mojo and InterCloud9 are far superior in all ways.
I believe Intercloud9 and Mojo are both way better in all areas

Sales Dialers Pro Feature Ratings

Contact preview
1
Dialer-CRM integration
1
Call notes & tags
1
Automatic call logging
1
Outbound dialing
5
Inbound routing
Not Rated
Custom caller ID
Not Rated
Click-to-call
Not Rated
Recorded voicemail drop
Not Rated
Dialer contact import
1
Campaign & list management
1
Follow-up calls
Not Rated
Dialer reporting & analytics
Not Rated
Dialer compliance
Not Rated