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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agentforce Education

    Score7.1 out of 10
    N/ASalesforce for Higher Ed combines the Salesforce Lightning Experience with HEDA (Higher Ed Data Architecture), providing a cloud platform supporting student management and engagement, admissions and academics, and other higher ed administrative support functions.N/A

    Top Hat

    Score8 out of 10
    N/ATop Hat supports student engagement for higher education. Grounded in learning science, the platform and content solutions help educators create interactive, personalized learning experiences with the goal of boosting student engagement, belonging, and success.

    $35

    per semester per student

    Pricing
    Agentforce EducationTop Hat
    Editions & Modules
    No answers on this topic
    1 term
    $35
    per semester per student
    1 year
    $58
    per year per student
    4 years
    $96
    48 months per student
    Offerings
    Pricing Offerings
    Agentforce EducationTop Hat
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Agentforce EducationTop Hat
    Considered Both Products
    Salesforce
    No answer on this topic
    Top Hat
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    10 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    90%
    Happy with the feature set
    9 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    80%
    Implementation went as expected
    4 Answers
    No answers on this topic
    Features
    Agentforce EducationTop Hat
    Student and Faculty Administration
    Comparison of Student and Faculty Administration features of Salesforce Agentforce Education and Top Hat
    Feature
    Salesforce Agentforce Education
    7.9
    6 Ratings
    5% below category average
    Top Hat
    -
    Ratings
    Integrations with 3rd-Party Education Technology6.05 Ratings00 Ratings
    Online Registration Management6.06 Ratings00 Ratings
    District Communications, such as messaging and alerting10.03 Ratings00 Ratings
    Roster Management9.34 Ratings00 Ratings
    Platform Customization10.05 Ratings00 Ratings
    Teacher Self-Service8.53 Ratings00 Ratings
    Student Data Security10.06 Ratings00 Ratings
    Community Support8.05 Ratings00 Ratings
    Class Scheduling9.43 Ratings00 Ratings
    State and National-level Reporting5.03 Ratings00 Ratings
    Compliance Support4.05 Ratings00 Ratings
    Teacher and Parent Mobile Application8.43 Ratings00 Ratings
    Best Alternatives
    Agentforce EducationTop Hat
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Schoolmint Hero
    Score9.7 out of 10
    No answers on this topic
    Enterprises
    Schoolmint Hero
    Score9.7 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Agentforce EducationTop Hat
    Likelihood to Recommend
    6.4
    (14 ratings)
    8.0
    (3 ratings)
    Usability
    6.9
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    6.2
    (2 ratings)
    9.5
    (2 ratings)
    User Testimonials
    Agentforce EducationTop Hat
    Likelihood to Recommend
    Salesforce
    I would say it's suited for a higher ED or K through 12 use case. If you're tracking anyone who is a learner, I would say it's still applicable for non-degree learning experiences. So even if you don't have a four year degree granting institution, but if you're not doing education, that's probably where I would say it's not really for you. Right. There's other products, other verticals like nonprofit cloud or financial services cloud you'd want to look at.
    Incentivized
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    Top Hat
    Top Hat is well suited for courses where students are comfortable with utilizing online learning management system as part of their course contents. It is more appropriate to use Top Hat as a stand-alone learning management system or if the school happens to have it integrated to the system. It is not recommended to use Top Hat and another platform or system for students as this would be too much for students.
    Incentivized
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    Pros
    Salesforce
    • Great use of integrating across all aspects of enrollment.
    • Easy to create tasks for counselors to remember to call prospective students and keep up to date on goals.
    • Reporting is fabulous inside of Salesforce.
    • All of the Apps in the App Exchange.
    Incentivized
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    Top Hat
    • I use Top Hat as a discussion tool where the students can write what they have learned or what they haven't.
    • Exams are taken in class and are totally paperless with grades available immediately.
    Incentivized
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    Cons
    Salesforce
    • I think the display of the cloud for students can seem a bit intimidating at first.
    • I do not know the depth in which some features could offer more, but organization is the most important in displaying the information for the user.
    • Other than the visual aspect I think Salesforce does an amazing job! I'd like to see this used more widely.
    Incentivized
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    Top Hat
    • If students are paying, it's a confusing onboarding process for students and instructors and could be better streamlined.
    • The Android app not as well polished as iOS.
    • A better, free, or ad-supported model might be more palpable to students.
    • Integration directly with PowerPoint -- not requiring instructors to upload their slides to Top Hat.
    Incentivized
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    Usability
    Salesforce
    It can be extremely user friendly and customizable - if you have the skills to do that. There are features - like records related opening in sub tabs - that make work more efficient. There is a definitely a steep learning curve when it comes to becoming a salesforce admin though.
    Incentivized
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    Top Hat
    No answers on this topic
    Support Rating
    Salesforce
    People will respond on time even though Salesforce is such a large organization. This also includes various methods of getting support beyond just calling - they have dedicated reps, chat, chatter, etc that all make the experience more pleasant.
    Incentivized
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    Top Hat
    They are very helpful and fast to resolve any issues
    Incentivized
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    Alternatives Considered
    Salesforce
    Salesforce has many more options, functionality, and can provide real time dashboard reports from the homepage. Provides a quicker search functionality and merges all information for other areas of the company into a concise summary. Report functionality is very intuitive and with basic understanding, users can build their own graphs and dashboards to help visual important data.
    Incentivized
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    Top Hat
    Top Hat generally stacks up pretty well against other industry leading or popular learning management systems. Top Hat is comparable to learning management systems used in most educational institutions. The features such as allowing the educator to create an interactive experience by leveraging tools such as quizzes and polls is comparable. Data on student performance is also a helpful feature that is comparable to that of other similar learning management systems.
    Incentivized
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    Return on Investment
    Salesforce
    • Positive: Our entire company is more aligned because while still complying with FERPA, the right people have access to student records while also having the correct permissions.
    • Positive: we can integrate with our partners who also use Salesforce, while still complying with FERPA.
    • Negative: we've needed to hire a Salesforce Development team with multiple people to accurately customize the tool to work for us.
    Incentivized
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    Top Hat
    • One of the better ways to track attendance in a mostly secure and automated way.
    • Promotes more active learning, especially in large classrooms.
    • Unpopular if students have to pay.
    Incentivized
    Read full review
    ScreenShots

    Agentforce Education Screenshots

    Screenshot of Admissions ConnectScreenshot of AdvancementScreenshot of K-12 Architecture KitScreenshot of Slack Courses ConsoleScreenshot of Student Success Hub