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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agentforce Education

    Score7.1 out of 10
    N/ASalesforce for Higher Ed combines the Salesforce Lightning Experience with HEDA (Higher Ed Data Architecture), providing a cloud platform supporting student management and engagement, admissions and academics, and other higher ed administrative support functions.N/A

    Veracross

    Score8.4 out of 10
    N/AVeracross is a student information system and has several modules, including Admission, Academics, Development, etc. all sharing a single database.N/A
    Pricing
    Agentforce EducationVeracross
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Agentforce EducationVeracross
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Agentforce EducationVeracross
    Considered Both Products
    Salesforce
    No answer on this topic
    Veracross
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    10 Answers
    83%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    9 Answers
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    5 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    80%
    Implementation went as expected
    4 Answers
    83%
    Implementation went as expected
    5 Answers
    Features
    Agentforce EducationVeracross
    Student and Faculty Administration
    Comparison of Student and Faculty Administration features of Salesforce Agentforce Education and Veracross
    Feature
    Salesforce Agentforce Education
    7.9
    6 Ratings
    5% below category average
    Veracross
    9.9
    5 Ratings
    17% above category average
    Integrations with 3rd-Party Education Technology6.05 Ratings10.05 Ratings
    Online Registration Management6.06 Ratings10.04 Ratings
    District Communications, such as messaging and alerting10.03 Ratings9.05 Ratings
    Roster Management9.34 Ratings10.05 Ratings
    Platform Customization10.05 Ratings10.05 Ratings
    Teacher Self-Service8.53 Ratings10.04 Ratings
    Student Data Security10.06 Ratings10.05 Ratings
    Community Support8.05 Ratings10.05 Ratings
    Class Scheduling9.43 Ratings10.04 Ratings
    State and National-level Reporting5.03 Ratings10.03 Ratings
    Compliance Support4.05 Ratings10.04 Ratings
    Teacher and Parent Mobile Application8.43 Ratings10.04 Ratings
    Best Alternatives
    Agentforce EducationVeracross
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Schoolmint Hero
    Score9.7 out of 10
    Schoolmint Hero
    Score9.7 out of 10
    Enterprises
    Schoolmint Hero
    Score9.7 out of 10
    Schoolmint Hero
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Agentforce EducationVeracross
    Likelihood to Recommend
    6.4
    (14 ratings)
    10.0
    (9 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    6.9
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    6.2
    (2 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Agentforce EducationVeracross
    Likelihood to Recommend
    Salesforce
    I would say it's suited for a higher ED or K through 12 use case. If you're tracking anyone who is a learner, I would say it's still applicable for non-degree learning experiences. So even if you don't have a four year degree granting institution, but if you're not doing education, that's probably where I would say it's not really for you. Right. There's other products, other verticals like nonprofit cloud or financial services cloud you'd want to look at.
    Incentivized
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    Veracross
    Veracross is software that can be highly recommended to anyone in the education industry. Veracross offers a breadth of services varying from administration to student-parent communication. The unique abilities that Veracross offers such as email reminders, attendance management, billing, and payment processing, and attendance tracking have made my job as an administrative support manager so much easier and more productive here at Teachables.
    Read full review
    Pros
    Salesforce
    • Great use of integrating across all aspects of enrollment.
    • Easy to create tasks for counselors to remember to call prospective students and keep up to date on goals.
    • Reporting is fabulous inside of Salesforce.
    • All of the Apps in the App Exchange.
    Incentivized
    Read full review
    Veracross
    • mobile-friendly portal for staffulty, parents, and students
    • built-in or easy-to-configure integration with other systems (for example, RankOne and Naviance)
    • targeted messaging based on data within the system
    • "where is student now?" is one-click away
    Incentivized
    Read full review
    Cons
    Salesforce
    • I think the display of the cloud for students can seem a bit intimidating at first.
    • I do not know the depth in which some features could offer more, but organization is the most important in displaying the information for the user.
    • Other than the visual aspect I think Salesforce does an amazing job! I'd like to see this used more widely.
    Incentivized
    Read full review
    Veracross
    • Normally it has everything I need for my work, today I was able to make a video call and chat from my cell phone and this adds more positive points to Veracross.
    Read full review
    Likelihood to Renew
    Salesforce
    No answers on this topic
    Veracross
    We will continue to use Veracross for the simple fact that we have one database across all of the departments in our school. Veracross continues to listen to customer feedback and improve and enhance the system.
    Read full review
    Usability
    Salesforce
    It can be extremely user friendly and customizable - if you have the skills to do that. There are features - like records related opening in sub tabs - that make work more efficient. There is a definitely a steep learning curve when it comes to becoming a salesforce admin though.
    Incentivized
    Read full review
    Veracross
    No answers on this topic
    Support Rating
    Salesforce
    People will respond on time even though Salesforce is such a large organization. This also includes various methods of getting support beyond just calling - they have dedicated reps, chat, chatter, etc that all make the experience more pleasant.
    Incentivized
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    Veracross
    LOVE the Technical Response Team - the first line of help at Veracross. I can quickly submit a ticket and receive a response knowing that they have looked in our system and know what we are trying to do! Our account manager is also amazing! So nice to have a person within the company who knows our school and our needs!
    Read full review
    Alternatives Considered
    Salesforce
    Salesforce has many more options, functionality, and can provide real time dashboard reports from the homepage. Provides a quicker search functionality and merges all information for other areas of the company into a concise summary. Report functionality is very intuitive and with basic understanding, users can build their own graphs and dashboards to help visual important data.
    Incentivized
    Read full review
    Veracross
    Veracross has better built-in integrations with other platforms/systems. IT is much simpler and easy to use. It keeps records in a much simpler way and can be accessed through different modes of reporting. It is very easy to keep track of the progress in any training, project, or assignment with Veracross.
    Incentivized
    Read full review
    Return on Investment
    Salesforce
    • Positive: Our entire company is more aligned because while still complying with FERPA, the right people have access to student records while also having the correct permissions.
    • Positive: we can integrate with our partners who also use Salesforce, while still complying with FERPA.
    • Negative: we've needed to hire a Salesforce Development team with multiple people to accurately customize the tool to work for us.
    Incentivized
    Read full review
    Veracross
    • Not sure, but our school has been using it for years, so it must be worth it. Veracross is good about updating and adding features.
    Incentivized
    Read full review
    ScreenShots

    Agentforce Education Screenshots

    Screenshot of Admissions ConnectScreenshot of AdvancementScreenshot of K-12 Architecture KitScreenshot of Slack Courses ConsoleScreenshot of Student Success Hub