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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce Data 360

    Score8.5 out of 10
    N/ASalesforce Data 360 (formerly Salesforce Data Cloud, or Salesforce Genie) is a solution to put data to work for customers. It is deeply embedded in the Einstein 1 Platform, which means any external data lake or warehouse can now drive actions and workflows inside of the Salesforce CRM.

    $108,000

    per year per org

    SAP Data Intelligence (legacy)

    Score7.5 out of 10
    N/ASAP Data Intelligence is a legacy data management and orchestration platform for connecting, preparing, governing, and processing data across distributed systems. Data engineers can build visual pipelines from operators, then run and monitor them in a containerized Kubernetes environment. The product is reaching the end of its maintenance (December 2026), and users are encouraged to migrate to Sap Datasphere and SAP Business Data Cloud.N/A
    Pricing
    Salesforce Data 360SAP Data Intelligence (legacy)
    Editions & Modules
    Data Cloud for Marketing
    $108000
    per year per org
    No answers on this topic
    Offerings
    Pricing Offerings
    Salesforce Data 360SAP Data Intelligence (legacy)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Salesforce Data 360SAP Data Intelligence (legacy)
    Considered Both Products
    Salesforce
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
    98%
    Would buy again
    51 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    10 Answers
    90%
    Delivers good value for the price
    36 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    12 Answers
    98%
    Happy with the feature set
    52 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    88%
    Lived up to sales and marketing promises
    28 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    86%
    Implementation went as expected
    32 Answers
    Features
    Salesforce Data 360SAP Data Intelligence (legacy)
    Data Source Connection
    Comparison of Data Source Connection features of Salesforce Data 360 and SAP Data Intelligence (legacy)
    Feature
    Salesforce Data 360
    8.0
    9 Ratings
    5% below category average
    SAP Data Intelligence (legacy)
    -
    Ratings
    Connect to traditional data sources8.19 Ratings00 Ratings
    Connecto to Big Data and NoSQL7.86 Ratings00 Ratings
    Data Transformations
    Comparison of Data Transformations features of Salesforce Data 360 and SAP Data Intelligence (legacy)
    Feature
    Salesforce Data 360
    7.9
    10 Ratings
    3% below category average
    SAP Data Intelligence (legacy)
    -
    Ratings
    Simple transformations8.810 Ratings00 Ratings
    Complex transformations7.110 Ratings00 Ratings
    Data Modeling
    Comparison of Data Modeling features of Salesforce Data 360 and SAP Data Intelligence (legacy)
    Feature
    Salesforce Data 360
    7.8
    10 Ratings
    2% below category average
    SAP Data Intelligence (legacy)
    -
    Ratings
    Data model creation8.310 Ratings00 Ratings
    Metadata management7.89 Ratings00 Ratings
    Business rules and workflow8.010 Ratings00 Ratings
    Collaboration7.710 Ratings00 Ratings
    Testing and debugging7.510 Ratings00 Ratings
    Data Governance
    Comparison of Data Governance features of Salesforce Data 360 and SAP Data Intelligence (legacy)
    Feature
    Salesforce Data 360
    7.0
    10 Ratings
    14% below category average
    SAP Data Intelligence (legacy)
    -
    Ratings
    Integration with data quality tools7.510 Ratings00 Ratings
    Integration with MDM tools6.58 Ratings00 Ratings
    Best Alternatives
    Salesforce Data 360SAP Data Intelligence (legacy)
    Small Businesses
    Skyvia
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    IBM InfoSphere Information Server
    Score10 out of 10
    SAP Datasphere
    Score8.6 out of 10
    Enterprises
    SolarWinds Task Factory
    Score8.3 out of 10
    Talend Data Fabric
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Salesforce Data 360SAP Data Intelligence (legacy)
    Likelihood to Recommend
    8.2
    (12 ratings)
    8.1
    (55 ratings)
    Likelihood to Renew
    6.0
    (1 ratings)
    8.2
    (2 ratings)
    Usability
    8.2
    (12 ratings)
    8.2
    (50 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (47 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Salesforce Data 360SAP Data Intelligence (legacy)
    Likelihood to Recommend
    Salesforce
    Great tool for client management, sales tracking, cases studies. Using is as the source of truth for all client communication. Allowing more integration options for cc and ACH payments. Right now the options are limited and only integrate with strict processing capabilities that are not always in the businesses best interest.
    Incentivized
    Read full review
    Discontinued Products
    If you have an SAP products ecosystem in your IT landscape, it becomes a no-brainer to go ahead with an SAP Data Intelligence product for your data orchestration, data management, and advanced data analytics needs, such as data preparation for your AI/ML processes. It provides a seamless integration with other SAP products.
    Incentivized
    Read full review
    Pros
    Salesforce
    • Allows use to bring external data into Salesforce as zero-copy
    • Is able to present data using standard Salesforce reports familiar to our users
    • Allows us to establish multiple relationships between our CRM data and the external data to contextualize the imported data.
    Incentivized
    Read full review
    Discontinued Products
    • It integrates well with our current ecosystem of SAP products, like HANA.
    • It provides end-to-end machine learning operations, with tools for the complete model life cycle.
    • It has a simple user interface for novice users, with complex tools also available for power users.
    • It builds on SAP Data Hub, providing all the ETL functions of that tool with additional machine learning functionality.
    • It can run in the cloud, no on-premise software management needed.
    • Many programming languages are supported, it provides a sandbox environment for the user to develop in whichever style they prefer.
    • SAP is very actively developing and improving it.
    Incentivized
    Read full review
    Cons
    Salesforce
    • pricing or costing visibilty, we can't estimate what would be consumption this month and suddenly we get surprised
    • CI/CD can be improved, that looks a difficult and hard
    • Also sandbox comes with many limitation so very hard to replicate production like environment to test
    Incentivized
    Read full review
    Discontinued Products
    • Data transfer speed tends to be slow when there is poor internet connection since SAP Data Intelligence don’t synchronize data while offline. However, this is not vendor fault, that’s why we have implemented robust wireless technology internet connection in our organization.
    Incentivized
    Read full review
    Likelihood to Renew
    Salesforce
    No answers on this topic
    Discontinued Products
    Allow collaborations among various personas
    with insights as ratings and comments on the
    datasets Reuse knowledges on the datasets for new users Next-Gen Data Management and Artificial Intelligence
    Incentivized
    Read full review
    Usability
    Salesforce
    Most of the daily use features, are very usr friendly, intuitive, every end user can learn how to manage and operate basic activities such as enter information, send an email, send a campaign, create an email marketing template, run a report on the renewals for the month, open and close a support case, create new account or a new contact, etc
    Incentivized
    Read full review
    Discontinued Products
    I think the troubleshooting process might be streamlined with improved error recording and tracing. A lot of information about issues and how to fix them is hidden away in the Kubernetes pods themselves. I'm not sure whether SAP Data Intelligence can fix this problem it may be connected to Kubernetes's design, in which case fixing it could need modifications inside Kubernetes itself.
    Incentivized
    Read full review
    Support Rating
    Salesforce
    No answers on this topic
    Discontinued Products
    Initially we struggle to get help from SAP but then dedicated Dev angel was assigned to us and that simplify the overall support scenario. There is still room of improvement in documentation around SAP Data intelligence. We struggle a lot to initially understand the feature and required help around performance improvement area,
    Incentivized
    Read full review
    Alternatives Considered
    Salesforce
    we have evaluated Snowflake, adobe rt-cdp as well. They also offer a very strong capabilities but the Data 360 is more suitable for us because of the same Salesforce ecosystem. The main key factor is without any custom code we were able to include it into our automations. And ofcourse with agentforce already in plans, we had to pick Data 360
    Incentivized
    Read full review
    Discontinued Products
    One of the reasons to pick SAP Data Intelligence is the speed and security it provides, in addition to the excellent support it provides. It is also compatible with all popular databases, which is another reason to choose it.
    Incentivized
    Read full review
    Return on Investment
    Salesforce
    • Salesforce Data Cloud has a positive impact on me as a realtor because it is easy to generate reports on customer data and see what is needed to be bumped to the next level. We have to earn a certain commission by the end of the year and it makes it easy to see how close you are
    • It has a positive impact on keeping track of customers because it is nice to have it all in one place which is a nice time saver
    • I like that you can even see customer info from other agents making it nice to compare and try and pass others
    • Makes the customers journey smooth sailing because everything is in one place
    Incentivized
    Read full review
    Discontinued Products
    • Automation of data management slashed tasks by over 60% in most departments for the first 8 months.
    • Metadata catalogs have enabled us to categorize data from disjointed sources in one place.
    • It runs multiple ML models which enhances flexibility when managing data.
    Incentivized
    Read full review
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