TrustRadius

SalesOutlook CRM vs. Talisma Social CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SalesOutlook
Score 7.6 out of 10
N/A
N/AN/A
Talisma Social CRM
Score 3.5 out of 10
N/A
Talisma Social CRM is a customer relationship management (CRM) software with features such as customer retention, targeted marketing campaigns, and social media monitoring and listening.N/A
Pricing
SalesOutlook CRMTalisma Social CRM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SalesOutlookTalisma Social CRM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
SalesOutlook CRMTalisma Social CRM
Top Pros
Top Cons
Features
SalesOutlook CRMTalisma Social CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
SalesOutlook CRM
8.6
3 Ratings
11% above category average
Talisma Social CRM
5.6
1 Ratings
31% below category average
Customer data management / contact management10.03 Ratings8.01 Ratings
Workflow management9.02 Ratings6.01 Ratings
Territory management8.83 Ratings6.01 Ratings
Opportunity management9.02 Ratings4.01 Ratings
Integration with email client (e.g., Outlook or Gmail)9.23 Ratings3.01 Ratings
Contract management7.63 Ratings4.01 Ratings
Quote & order management7.63 Ratings5.01 Ratings
Interaction tracking7.43 Ratings9.01 Ratings
Channel / partner relationship management9.03 Ratings5.01 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
SalesOutlook CRM
7.0
2 Ratings
7% below category average
Talisma Social CRM
4.7
1 Ratings
46% below category average
Case management7.02 Ratings3.01 Ratings
Call center management7.01 Ratings5.01 Ratings
Help desk management7.01 Ratings6.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
SalesOutlook CRM
7.0
2 Ratings
8% below category average
Talisma Social CRM
4.0
1 Ratings
61% below category average
Lead management7.02 Ratings5.01 Ratings
Email marketing7.02 Ratings3.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
SalesOutlook CRM
7.3
3 Ratings
4% below category average
Talisma Social CRM
6.0
1 Ratings
23% below category average
Task management7.63 Ratings7.01 Ratings
Billing and invoicing management7.42 Ratings4.01 Ratings
Reporting7.01 Ratings7.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
SalesOutlook CRM
7.3
2 Ratings
4% below category average
Talisma Social CRM
5.7
1 Ratings
29% below category average
Forecasting7.22 Ratings5.01 Ratings
Pipeline visualization7.01 Ratings3.01 Ratings
Customizable reports7.62 Ratings9.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
SalesOutlook CRM
7.0
1 Ratings
8% below category average
Talisma Social CRM
6.3
1 Ratings
18% below category average
Custom fields7.01 Ratings9.01 Ratings
Custom objects7.01 Ratings8.01 Ratings
Scripting environment7.01 Ratings3.01 Ratings
API for custom integration7.01 Ratings5.01 Ratings
Security
Comparison of Security features of Product A and Product B
SalesOutlook CRM
9.0
1 Ratings
8% above category average
Talisma Social CRM
5.5
1 Ratings
41% below category average
Single sign-on capability10.01 Ratings2.01 Ratings
Role-based user permissions8.01 Ratings9.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
SalesOutlook CRM
7.3
2 Ratings
0% above category average
Talisma Social CRM
4.0
1 Ratings
58% below category average
Social data7.22 Ratings5.01 Ratings
Social engagement7.42 Ratings3.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
SalesOutlook CRM
7.5
2 Ratings
5% above category average
Talisma Social CRM
3.5
1 Ratings
69% below category average
Marketing automation8.02 Ratings4.01 Ratings
Compensation management7.01 Ratings3.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
SalesOutlook CRM
8.0
1 Ratings
6% above category average
Talisma Social CRM
4.0
1 Ratings
61% below category average
Mobile access8.01 Ratings4.01 Ratings
Best Alternatives
SalesOutlook CRMTalisma Social CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SalesOutlook CRMTalisma Social CRM
Likelihood to Recommend
9.0
(3 ratings)
4.0
(1 ratings)
Usability
9.0
(2 ratings)
-
(0 ratings)
Support Rating
9.2
(2 ratings)
-
(0 ratings)
User Testimonials
SalesOutlook CRMTalisma Social CRM
Likelihood to Recommend
SalesOutlook
We were using [SalesOutlook CRM] for a seamless experience when it comes to managing clients and their databases in a uniform way. I personally think this tool is a bit hard to learn & is most recommended to someone with prior experience with using Microsoft products.
Ejaz Hussain | TrustRadius Reviewer
Ejaz Hussain
Senior Analyst
Read full review
Talisma Corporation
If your company has a lot of data and needs a way to parse through it on a regular basis, Talisma is the software for you. If you want an easy to use system that has pretty graphics and a great user interface, look at other tools to see if you can find a better one.
Verified User
Anonymous
Read full review
Pros
SalesOutlook
  • It makes it easy to transfer information
  • It is easy to view in conjunction with Outlook
  • Keeps people accountable for details in the file
Verified User
Anonymous
Read full review
Talisma Corporation
  • Tracks information.
  • Sorts and categorizes data.
  • A lot of flexibility.
Verified User
Anonymous
Read full review
Cons
SalesOutlook
  • Does not sync all contact info
  • Does not sync all SFDC info regarding account
Jeffrey Serra, MBA | TrustRadius Reviewer
Jeffrey Serra, MBA
Senior Customer Success Manager, Enterprise 1
Read full review
Talisma Corporation
  • Not easy to use.
  • Takes a lot of time to understand the basics.
  • Issues with data and lists.
Verified User
Anonymous
Read full review
Usability
SalesOutlook
The tool lives up to its expectation and completely ticks all the required boxes. Starting from its intuitive features to the post-sales support everything is on point and this makes the end-user experience more hassle free.
Ejaz Hussain | TrustRadius Reviewer
Ejaz Hussain
Senior Analyst
Read full review
Talisma Corporation
No answers on this topic
Support Rating
SalesOutlook
Easy to implement and utilize. Provides the ultimate in efficiency in my workload
Jeffrey Serra, MBA | TrustRadius Reviewer
Jeffrey Serra, MBA
Senior Customer Success Manager, Enterprise 1
Read full review
Talisma Corporation
No answers on this topic
Alternatives Considered
SalesOutlook
I have never used a similar product to this. So far my experience with this product is pretty good. I would recommend it to colleagues and other businesses
Verified User
Anonymous
Read full review
Talisma Corporation
Talisma is a little behind the times compared to the other competition on the market. It has most of the tools to be successful, but it takes some deep diving into the software to figure out exactly how to use each of these tools to get the job done on a daily basis.
Verified User
Anonymous
Read full review
Return on Investment
SalesOutlook
  • Saves time.
  • Lets us focus on more important task.
  • Helps in managing client communication more effectively.
Ejaz Hussain | TrustRadius Reviewer
Ejaz Hussain
Senior Analyst
Read full review
Talisma Corporation
  • Positive: It has helped find new leads.
  • Positive: It has helped run reports.
  • Negative: It has taken a lot of time to manage.
Verified User
Anonymous
Read full review
ScreenShots