SalesOutlook CRM vs. Talisma Social CRM

SalesOutlook CRM

Talisma Social CRM

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
SalesOutlook	Score 7.4 out of 10	N/A	N/A	N/A
Talisma Social CRM	Score 3.4 out of 10	N/A	Talisma Social CRM is a customer relationship management (CRM) software with features such as customer retention, targeted marketing campaigns, and social media monitoring and listening.	N/A

Pricing

SalesOutlook CRM

Talisma Social CRM

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
SalesOutlook	Talisma Social CRM
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	SalesOutlook CRM	Talisma Social CRM

Features

SalesOutlook CRM

Talisma Social CRM

Sales Force Automation

Comparison of Sales Force Automation features of Product A and Product B
	SalesOutlook CRM 8.6 3 Ratings 10% above category average	Talisma Social CRM 5.6 1 Ratings 32% below category average
Customer data management / contact management	10.03 Ratings	8.01 Ratings
Workflow management	9.02 Ratings	6.01 Ratings
Territory management	8.83 Ratings	6.01 Ratings
Opportunity management	9.02 Ratings	4.01 Ratings
Integration with email client (e.g., Outlook or Gmail)	9.23 Ratings	3.01 Ratings
Contract management	7.63 Ratings	4.01 Ratings
Quote & order management	7.63 Ratings	5.01 Ratings
Interaction tracking	7.43 Ratings	9.01 Ratings
Channel / partner relationship management	9.03 Ratings	5.01 Ratings

Customer Service & Support

Comparison of Customer Service & Support features of Product A and Product B
	SalesOutlook CRM 7.0 2 Ratings 9% below category average	Talisma Social CRM 4.7 1 Ratings 48% below category average
Case management	7.02 Ratings	3.01 Ratings
Call center management	7.01 Ratings	5.01 Ratings
Help desk management	7.01 Ratings	6.01 Ratings

Marketing Automation

Comparison of Marketing Automation features of Product A and Product B
	SalesOutlook CRM 7.0 2 Ratings 10% below category average	Talisma Social CRM 4.0 1 Ratings 63% below category average
Lead management	7.02 Ratings	5.01 Ratings
Email marketing	7.02 Ratings	3.01 Ratings

CRM Project Management

Comparison of CRM Project Management features of Product A and Product B
	SalesOutlook CRM 7.3 3 Ratings 5% below category average	Talisma Social CRM 6.0 1 Ratings 24% below category average
Task management	7.63 Ratings	7.01 Ratings
Billing and invoicing management	7.42 Ratings	4.01 Ratings
Reporting	7.01 Ratings	7.01 Ratings

CRM Reporting & Analytics

Comparison of CRM Reporting & Analytics features of Product A and Product B
	SalesOutlook CRM 7.3 2 Ratings 4% below category average	Talisma Social CRM 5.7 1 Ratings 29% below category average
Forecasting	7.22 Ratings	5.01 Ratings
Pipeline visualization	7.01 Ratings	3.01 Ratings
Customizable reports	7.62 Ratings	9.01 Ratings

Customization

Comparison of Customization features of Product A and Product B
	SalesOutlook CRM 7.0 1 Ratings 9% below category average	Talisma Social CRM 6.3 1 Ratings 19% below category average
Custom fields	7.01 Ratings	9.01 Ratings
Custom objects	7.01 Ratings	8.01 Ratings
Scripting environment	7.01 Ratings	3.01 Ratings
API for custom integration	7.01 Ratings	5.01 Ratings

Security

Comparison of Security features of Product A and Product B
	SalesOutlook CRM 9.0 1 Ratings 7% above category average	Talisma Social CRM 5.5 1 Ratings 41% below category average
Single sign-on capability	10.01 Ratings	2.01 Ratings
Role-based user permissions	8.01 Ratings	9.01 Ratings

Social CRM

Comparison of Social CRM features of Product A and Product B
	SalesOutlook CRM 7.3 2 Ratings 1% below category average	Talisma Social CRM 4.0 1 Ratings 60% below category average
Social data	7.22 Ratings	5.01 Ratings
Social engagement	7.42 Ratings	3.01 Ratings

Integrations with 3rd-party Software

Comparison of Integrations with 3rd-party Software features of Product A and Product B
	SalesOutlook CRM 7.5 2 Ratings 1% above category average	Talisma Social CRM 3.5 1 Ratings 72% below category average
Marketing automation	8.02 Ratings	4.01 Ratings
Compensation management	7.01 Ratings	3.01 Ratings

Platform

Comparison of Platform features of Product A and Product B
	SalesOutlook CRM 8.0 1 Ratings 6% above category average	Talisma Social CRM 4.0 1 Ratings 61% below category average
Mobile access	8.01 Ratings	4.01 Ratings

Best Alternatives
	SalesOutlook CRM	Talisma Social CRM
Small Businesses	Salesmate Score 10.0 out of 10	Salesmate Score 10.0 out of 10
Medium-sized Companies	Creatio Score 9.1 out of 10	Creatio Score 9.1 out of 10
Enterprises	Creatio Score 9.1 out of 10	Creatio Score 9.1 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	SalesOutlook CRM	Talisma Social CRM
Likelihood to Recommend	9.0 (3 ratings)	4.0 (1 ratings)
Usability	9.0 (2 ratings)	- (0 ratings)
Support Rating	9.2 (2 ratings)	- (0 ratings)

User Testimonials
	SalesOutlook CRM	Talisma Social CRM
Likelihood to Recommend	SalesOutlook We were using [SalesOutlook CRM] for a seamless experience when it comes to managing clients and their databases in a uniform way. I personally think this tool is a bit hard to learn & is most recommended to someone with prior experience with using Microsoft products. Incentivized Ejaz Hussain Senior Analyst Read full review	Talisma Corporation If your company has a lot of data and needs a way to parse through it on a regular basis, Talisma is the software for you. If you want an easy to use system that has pretty graphics and a great user interface, look at other tools to see if you can find a better one. Incentivized Verified User Anonymous Read full review
Pros	SalesOutlook It makes it easy to transfer information It is easy to view in conjunction with Outlook Keeps people accountable for details in the file Incentivized Verified User Anonymous Read full review	Talisma Corporation Tracks information. Sorts and categorizes data. A lot of flexibility. Incentivized Verified User Anonymous Read full review
Cons	SalesOutlook Does not sync all contact info Does not sync all SFDC info regarding account Incentivized Jeffrey Serra, MBA Senior Customer Success Manager, Enterprise 1 Read full review	Talisma Corporation Not easy to use. Takes a lot of time to understand the basics. Issues with data and lists. Incentivized Verified User Anonymous Read full review
Usability	SalesOutlook The tool lives up to its expectation and completely ticks all the required boxes. Starting from its intuitive features to the post-sales support everything is on point and this makes the end-user experience more hassle free. Incentivized Ejaz Hussain Senior Analyst Read full review	Talisma Corporation No answers on this topic
Support Rating	SalesOutlook Easy to implement and utilize. Provides the ultimate in efficiency in my workload Incentivized Jeffrey Serra, MBA Senior Customer Success Manager, Enterprise 1 Read full review	Talisma Corporation No answers on this topic
Alternatives Considered	SalesOutlook I have never used a similar product to this. So far my experience with this product is pretty good. I would recommend it to colleagues and other businesses Incentivized Verified User Anonymous Read full review	Talisma Corporation Talisma is a little behind the times compared to the other competition on the market. It has most of the tools to be successful, but it takes some deep diving into the software to figure out exactly how to use each of these tools to get the job done on a daily basis. Incentivized Verified User Anonymous Read full review
Return on Investment	SalesOutlook Saves time. Lets us focus on more important task. Helps in managing client communication more effectively. Incentivized Ejaz Hussain Senior Analyst Read full review	Talisma Corporation Positive: It has helped find new leads. Positive: It has helped run reports. Negative: It has taken a lot of time to manage. Incentivized Verified User Anonymous Read full review
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