Samespace vs. Zoom Contact Center
Samespace vs. Zoom Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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Samespace | Mid-Size Companies (51-1,000 employees) | Samespace supports customer experience, and aims to increase agent productivity. Samespace integrates into a CRM to make contact center agile and adaptable, to make sales and support teams more productive with automation and streamlined workflows. The solution includes Dialer, IVR, webchat and on-net calls, and AI-powered analytics. | $50 per user per month, billed annually. Starting at 10 users. | |
Zoom Contact Center | N/A | Zoom Contact Center helps businesses deliver prompt, accurate, and highly personalized customer experiences that drive loyalty. It includes intelligent self-service and routing, a unified communications and contact center, and video optimized high-touch engagements. | $69 per month per user |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | $50 per user per month | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Samespace | Zoom Contact Center | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Samespace | Zoom Contact Center | |
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Likelihood to Recommend | - (0 ratings) | 8.9 (12 ratings) |
Samespace | Zoom Contact Center | |
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Likelihood to Recommend | Samespace No answers on this topic | Zoom |
Pros | Samespace No answers on this topic | Zoom |
Cons | Samespace No answers on this topic | Zoom |
Alternatives Considered | Samespace No answers on this topic | Zoom |
Return on Investment | Samespace No answers on this topic | Zoom |
ScreenShots | Zoom Contact Center Screenshots |