SAP Audit Management vs. ServiceNow Governance, Risk, and Compliance

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Audit Management
Score 9.3 out of 10
N/A
SAP Audit Management streamlines internal audit activities with mobile capabilities. The product enables documentation of evidence, organization of work papers, and creation of audit reports. It can be deployed on premises or in the cloud.N/A
ServiceNow Governance, Risk, and Compliance
Score 8.1 out of 10
N/A
ServiceNow Governance, Risk, and Compliance provides the tools businesses use to proactively manage risk by measuring, testing and auditing internal processes. This solution helps business users ensure compliance to regulations, policies, standards and frameworks. It is available via the Standard, Professional, and Enterprise editions, the latter two supporting GRC and internal auditing processes.N/A
Pricing
SAP Audit ManagementServiceNow Governance, Risk, and Compliance
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SAP Audit ManagementServiceNow Governance, Risk, and Compliance
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SAP Audit ManagementServiceNow Governance, Risk, and Compliance
Top Pros
Top Cons
Features
SAP Audit ManagementServiceNow Governance, Risk, and Compliance
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
SAP Audit Management
10.0
1 Ratings
18% above category average
ServiceNow Governance, Risk, and Compliance
-
Ratings
Remote monitoring10.01 Ratings00 Ratings
Network device monitoring10.01 Ratings00 Ratings
Multiple Server Monitoring10.01 Ratings00 Ratings
Multi-device monitoring10.01 Ratings00 Ratings
Automated alerts and notifications10.01 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
SAP Audit Management
9.0
1 Ratings
7% above category average
ServiceNow Governance, Risk, and Compliance
-
Ratings
Patch Management10.01 Ratings00 Ratings
Service configuration management9.01 Ratings00 Ratings
Software and hardware inventory8.01 Ratings00 Ratings
Policy-based automation9.01 Ratings00 Ratings
Reporting
Comparison of Reporting features of Product A and Product B
SAP Audit Management
10.0
1 Ratings
19% above category average
ServiceNow Governance, Risk, and Compliance
-
Ratings
Performance data reports10.01 Ratings00 Ratings
Customizable reporting10.01 Ratings00 Ratings
Data visualization10.01 Ratings00 Ratings
Risk analysis10.01 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
SAP Audit Management
8.7
1 Ratings
13% above category average
ServiceNow Governance, Risk, and Compliance
-
Ratings
Data backup and recovery9.01 Ratings00 Ratings
Antivirus and malware management7.01 Ratings00 Ratings
Administrator access control10.01 Ratings00 Ratings
Governance, Risk & Compliance
Comparison of Governance, Risk & Compliance features of Product A and Product B
SAP Audit Management
-
Ratings
ServiceNow Governance, Risk, and Compliance
8.5
10 Ratings
13% above category average
Common repository of GRC items00 Ratings8.610 Ratings
Risk management00 Ratings9.010 Ratings
Integration with Corporate Performance Management (CPM) systems00 Ratings7.610 Ratings
GRC policy management00 Ratings8.410 Ratings
Incident management00 Ratings8.89 Ratings
Best Alternatives
SAP Audit ManagementServiceNow Governance, Risk, and Compliance
Small Businesses

No answers on this topic

Rencore Code (SPCAF)
Rencore Code (SPCAF)
Score 8.8 out of 10
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Enterprises
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User Ratings
SAP Audit ManagementServiceNow Governance, Risk, and Compliance
Likelihood to Recommend
10.0
(4 ratings)
8.0
(11 ratings)
Usability
-
(0 ratings)
7.3
(4 ratings)
Support Rating
8.5
(2 ratings)
7.4
(4 ratings)
User Testimonials
SAP Audit ManagementServiceNow Governance, Risk, and Compliance
Likelihood to Recommend
SAP
SAP Audit Management is the absolute best software available for large, multi-national companies that have dedicated internal audit resources. Further, due to the implementation costs, I would only recommend a company to be serious about purchasing this software if external audit expenses were upwards of $2 million per annum. Also, better suited for an organization that already has solid audit procedures in place but wants to integrate them and increase audit efficiency. A company starting from scratch would not value this particular software as much because integration becomes less important in that scenario.
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ServiceNow
Oracle EBS R12 requires a unique user skillset to understand how it handles user access and functions. Accordingly, ServiceNow has this high level of sophistication to manage this information and apply it to Sensitive Access and Segregation of Duties rules to identify exceptions. This depth of configuration is critical to accurately identify when Oracle Responsibilities (access) truly allows access and thus could be a violation. ERPs with less complexity may not require this customization of ServiceNow GRC, but you would be wise to raise these questions and examples in the demo to ensure it will work for you. In the past, we have found that risks of under-reporting exceptions or false positives become so voluminous that users don't always get to the accurate violations for timely remediation. Proper configuration up front will improve your effectiveness and ROI down the road.
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Pros
SAP
  • Project management
  • Risk assessment and management
  • Streamlining internal auditing
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ServiceNow
  • Finding reported by the auditor. GRC helps us identify, assign, and track the resolution of this.
  • Exception to information security policy. These require quarterly reviews and setting up reminders to revisit these.
  • Building out new projects and baking security and compliance into the project and tracking it in GRC to ensure we deliver a compliant product on day one
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Cons
SAP
  • Limitation only audit SAP system if organization using other ERP system they may need separate audit management tool.
  • Expensive for small organization
Read full review
ServiceNow
  • Delivering more out of the box functionality that rivals other GRC platforms. The bare bones approach may not help companies that do not have expertise or capabilities to build effective GRC processes.
  • Easier way to implement workflow.
  • Offering better metrics without buying add-on tools.
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Usability
SAP
No answers on this topic
ServiceNow
I'm satisfied with our experience. The configuration was the biggest challenge, but we have moved onto the stage of user training and usability. We would appreciate having better user training documentation and possibly videos and/or computer-based training to help our international users adopt this software for their GRC needs.
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Support Rating
SAP
Considering we use it in biweekly or monthly basis - the product runs very well in every aspect.
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ServiceNow
It's a good system, but I am awaiting key features in the new release. We hear that ServiceNow is continually adding new features and we look for improved reporting, better Oracle Integration, and user training opportunities. To the extent these materialize, we expect further improvements in our experience with ServiceNow GRC. Until that time, though, we believe we are meeting our objectives expected at the beginning of this project.
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Alternatives Considered
SAP
I wouldn't say there is a true peer to SAP Audit Management currently available on the market. SAP Audit Management is the only software that is. It is designed by and developed for audit practitioners across the world. Further, the software unlocks the disparate information for Internal Audit departments and supports audit experts in their day-to-day activities with an easy to use. collaborative, and risk-based approach towards audit procedures.
Read full review
ServiceNow
We just recently started using TrustArc for data privacy requests and I can already speak to the fact that TrustArc is a more confusing platform once there. The positives of ServiceNow would be that a majority of our URL's drive to owned websites which our employees are very comfortable with using versus pushing them to another website that feels unsafe.
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Return on Investment
SAP
  • Has significantly minimized external audit fees for the time our organization has used it
  • Has helped meet all the customer-specific requirements highlighted in it's checklist for the time we have used it
  • It has integrated numerous audit functions including risk management, access control, and process control
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ServiceNow
  • Effective Enterprise Risk Management
  • Holistic Real-time Monitoring of your technology and Risk
  • Negative - Asset Management has some issues and Ghost / Shadow IT is big issue
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