8 Ratings
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Score 8.1 out of 100
35 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

SAP Audit Management

SAP Audit Management is the absolute best software available for large, multi-national companies that have dedicated internal audit resources. Further, due to the implementation costs, I would only recommend a company to be serious about purchasing this software if external audit expenses were upwards of $2 million per annum. Also, better suited for an organization that already has solid audit procedures in place but wants to integrate them and increase audit efficiency. A company starting from scratch would not value this particular software as much because integration becomes less important in that scenario.
Jeff Looby, CPA | TrustRadius Reviewer

ServiceNow Governance, Risk, and Compliance

Oracle EBS R12 requires a unique user skillset to understand how it handles user access and functions. Accordingly, ServiceNow has this high level of sophistication to manage this information and apply it to Sensitive Access and Segregation of Duties rules to identify exceptions. This depth of configuration is critical to accurately identify when Oracle Responsibilities (access) truly allows access and thus could be a violation. ERPs with less complexity may not require this customization of ServiceNow GRC, but you would be wise to raise these questions and examples in the demo to ensure it will work for you. In the past, we have found that risks of under-reporting exceptions or false positives become so voluminous that users don't always get to the accurate violations for timely remediation. Proper configuration up front will improve your effectiveness and ROI down the road.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Governance, Risk & Compliance

SAP Audit Management
ServiceNow Governance, Risk, and Compliance
6.9
Common repository of GRC items
SAP Audit Management
ServiceNow Governance, Risk, and Compliance
6.4
Risk management
SAP Audit Management
ServiceNow Governance, Risk, and Compliance
6.5
Integration with Corporate Performance Management (CPM) systems
SAP Audit Management
ServiceNow Governance, Risk, and Compliance
7.7
GRC policy management
SAP Audit Management
ServiceNow Governance, Risk, and Compliance
6.3
Incident management
SAP Audit Management
ServiceNow Governance, Risk, and Compliance
7.4

Pros

SAP Audit Management

  • Integration with SAP Risk Management, SAP Process Control, and Access Control.
  • Simple user interference and drag and drop option
  • Both on-premise or cloud deployment option
Anonymous | TrustRadius Reviewer

ServiceNow Governance, Risk, and Compliance

  • Finding reported by the auditor. GRC helps us identify, assign, and track the resolution of this.
  • Exception to information security policy. These require quarterly reviews and setting up reminders to revisit these.
  • Building out new projects and baking security and compliance into the project and tracking it in GRC to ensure we deliver a compliant product on day one
Anonymous | TrustRadius Reviewer

Cons

SAP Audit Management

  • New users may sometimes find it complicated getting used to it which requires training tutorials - definitely not the basic ones.
İhsan Akkarpuz | TrustRadius Reviewer

ServiceNow Governance, Risk, and Compliance

  • Delivering more out of the box functionality that rivals other GRC platforms. The bare bones approach may not help companies that do not have expertise or capabilities to build effective GRC processes.
  • Easier way to implement workflow.
  • Offering better metrics without buying add-on tools.
Nick Bettes, CRISC, MBA | TrustRadius Reviewer

Usability

SAP Audit Management

No score
No answers yet
No answers on this topic

ServiceNow Governance, Risk, and Compliance

ServiceNow Governance, Risk, and Compliance 7.2
Based on 4 answers
I'm satisfied with our experience. The configuration was the biggest challenge, but we have moved onto the stage of user training and usability. We would appreciate having better user training documentation and possibly videos and/or computer-based training to help our international users adopt this software for their GRC needs.
Anonymous | TrustRadius Reviewer

Support Rating

SAP Audit Management

SAP Audit Management 8.7
Based on 4 answers
This tool helps internal auditors for scoping, risk assessment, resource management, and project management of internal audits. Due to the streamlining and automated audit process, it lowers audit cost and time for auditing. This can be integrated with analytics tools for risk analytics and make KPI of higher management. Issue tracking, audit, and log report generation are very simple.
Anonymous | TrustRadius Reviewer

ServiceNow Governance, Risk, and Compliance

ServiceNow Governance, Risk, and Compliance 7.4
Based on 4 answers
It's a good system, but I am awaiting key features in the new release. We hear that ServiceNow is continually adding new features and we look for improved reporting, better Oracle Integration, and user training opportunities. To the extent these materialize, we expect further improvements in our experience with ServiceNow GRC. Until that time, though, we believe we are meeting our objectives expected at the beginning of this project.
Anonymous | TrustRadius Reviewer

Alternatives Considered

SAP Audit Management

I wouldn't say there is a true peer to SAP Audit Management currently available on the market. SAP Audit Management is the only software that is. It is designed by and developed for audit practitioners across the world. Further, the software unlocks the disparate information for Internal Audit departments and supports audit experts in their day-to-day activities with an easy to use. collaborative, and risk-based approach towards audit procedures.
Jeff Looby, CPA | TrustRadius Reviewer

ServiceNow Governance, Risk, and Compliance

TraceGP is a project management tool that was customized to work with ITIL. But, nothing ITIL-like. And as we needed a tool that was really "compatible" with ITIL, we discovered in ServiceNow a real tool that could help us. We can now do things like, for example, find an incident that was related to a specific problem.
Anonymous | TrustRadius Reviewer

Return on Investment

SAP Audit Management

  • SAP product aids in following up on the assignments of our annual MSA audits.
  • The user-friendly interface makes our meetings more efficient and saves time.
İhsan Akkarpuz | TrustRadius Reviewer

ServiceNow Governance, Risk, and Compliance

  • Mostly cultural change. If teams aren't aware of the new implementation of GRC and they get a request to answer questions, it can be confusing. This is cultural and not a con against the product.
Anonymous | TrustRadius Reviewer

Pricing Details

SAP Audit Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ServiceNow Governance, Risk, and Compliance

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

SAP Audit Management
8.3
ServiceNow Governance, Risk, and Compliance
7.3

Usability

SAP Audit Management
ServiceNow Governance, Risk, and Compliance
7.2

Support Rating

SAP Audit Management
8.7
ServiceNow Governance, Risk, and Compliance
7.4

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