SAP NetWeaver BPM vs. Xerox DocuShare

It is well suited when we need to integrate business processes with SAP ERP and SAP CRM - the solution can be integrated with business rules/procedures defined in SAP ERP/CRM and NetWeaver can be used to monitor the rules and flag off exceptions. When there are multiple workflows running, it tends to slow down running of these processes. Also, it entirely depends on SAP portal for it to run efficiently.

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Great for SMB companies. Though we have many sites in international locales the distances involved make it unsuited for export outside the contiguous US

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• Virtual paper trail. Iterations of process and current documentation are all stored as "artifacts", leaving a great trail.
• Configuration of users. BPM somewhat magically determines which users will be impacted and automates rules.
• A pro (that is also a con) is the design interface. If you know what you are doing, it is incredibly powerful and malleable.

• Search and retrieval are excellent.
• The web interface is easy and intuitive.
• There is a client interface for selected users who require one.

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• Live readings would be nice.
• Easier to maneuver
• Work with all systems with the press of one keystroke

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• The client could use improvement. It is characterized as a secondary interface by Xerox but for the users who prefer it is their primary entry point.

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As a big fan of SAP in general, the BPM solution fits right in with all the other things SAP does well, and does it with incredible efficiency

We have our own tech support for systems, I would say they probably could use more training on it, I don't really think it's anything regarding the SAP system, but more the knowledge they have on the system itself. It seems to take longer for them to fix any issues we may come across.

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I found the initial setup of NetWeaver is much simpler than other products especially in an SAP environment where we have SAP ERP/HRM/CRM as it can be well integrated with other SAP products. The only drawback is the need/dependency on SAP Portal. It is better suited in an environment where SAP ERP is running.

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We compared three top solutions at the time of selection and chose Docuhare for its ease of implementation, scalability and price

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• Helped us harness integrated benefit from having SAP ERP/CRM by leveraging NetWeaver to define business processes/rules and monitor exceptions
• Did not have any negative experience except for the fact that at times when multiple rules run, it can be somewhat slow

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• Positive impact by reducing fees for secure storage of paper records.
• Reduction in the use of filing space and materials.
• Fast, efficient access to accounting data, e.g., invoices and receipts.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info