DocuShare Review
July 25, 2017

DocuShare Review

Mark Pettigrew | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xerox DocuShare

It is used by the whole organization in the USA (17 sites). It eliminated our paper archives and halted the flow of documents to paper storage. The primary users are administrative workers in accounting and finance, customer service, IT, safety, legal and other administrative departments. To a somewhat lesser extent manufacturing operations use it to store safety and quality documents. There are roughly 4 million documents stored in over 118,000 collections on the site. We have upgraded the server multiple times to handle the increasing work load.
  • Search and retrieval are excellent.
  • The web interface is easy and intuitive.
  • There is a client interface for selected users who require one.
  • The client could use improvement. It is characterized as a secondary interface by Xerox but for the users who prefer it is their primary entry point.
  • Positive impact by reducing fees for secure storage of paper records.
  • Reduction in the use of filing space and materials.
  • Fast, efficient access to accounting data, e.g., invoices and receipts.
We compared three top solutions at the time of selection and chose Docuhare for its ease of implementation, scalability and price.
Great for SMB companies. Though we have many sites in international locales the distances involved make it unsuited for export outside the contiguous US.

Xerox DocuShare Feature Ratings

Content capture & imaging
File sync, storage & archiving
Document management
Records management
Content search & retrieval
Enterprise content collaboration
Content publishing & creation
Not Rated
Security, risk management & information governance
Not Rated
Contract lifecycle management
Not Rated