SAPPHIRE Structure vs. Stitch Labs (discontinued)

In our organisation, we are 10 designers working with sapphire. We are able to design multiple units of building without any problems. The learning curve is not small but when you start to master the software, it is incredible. The precision of this software is amazing. If needed, you can easily share your file with a coworker if you need helps...

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I can't recommend Stitch Labs as it was discontinued as of June 2021 (after being purchased by Square). All existing users have had to move off the platform and it they are not taking new customers. Square has said they are going to relaunch a new version of Stitch Labs possibly sometime in the future, but release date and features have not been announced.

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• Automatically generating different elements to save time.
• Designing and calculating elements.
• Providing a clear material listing.

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• Inventory management.
• Order management.
• Reporting and analytics.

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• Not friendly user
• Maybe providing to many options to do one thing.
• Big Learning curve if you want to to big buildings.

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• Reporting does not work for multiple currencies.
• There is often a lag when syncing products.

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I think the usability of SL is seamless comparable to other systems that we have and still have. I think the user interface could be better in some aspects, but also has improved the way we do business. Once you get around the brief learning curve SL tends to be easy to use and navigate.

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We originally had phone support but when Stitch Labs updated the pricing they removed phone support from our service tier. It was very frustrating. We used their email contact and the answers were fine but sometimes it takes too long to try to solve something over email when you want to just talk to someone and get a quick answer.

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SAPPHIRE is way more complete and precise than EzCad. You can't just draw a bunch of lines and make it works( even if in reality it doesn't work). Your work needs to make sense in order to design it. If you make mistakes the software will tell you and you will need to correct your mistakes.

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I have not researched other alternatives as this solved my problems.

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• Faster turn around time
• More precise than ever
• Great data exportation

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• We had to migrate off this system which was not ideal after being discontinued
• Was a simple to use medium price range solution to scaling businesses
• UI/UX was intuitive and was easy to train employees

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info