Likelihood to Recommend Everyday use is good enough, we don't have an overly complicated product that allows us to complete the tasks given to us and schedule and reschedule the meetings. The ability to allow the user to control the scheduling of meetings and look in the calendar for specific timelines has never been easier. The stress that is on the user is taken away from the user by the tool itself.
Read full review What I have found to be the most critical for my business as a customer of Thryv is the ability to provide an invoice and accept payment with direct linking to my bank account. This has had a dramatic positive impact on my cash flow.
Read full review Pros Your access data is stored in a secure environment. Ease of use to make transfers at the entrance and exit. Read full review Customer service is FANTASTIC! Put regularly used and needed tasks under one umbrella. Makes it easy to schedule and post to Social Media Read full review Cons I would like the ability to search the schedules of all tutors for the next available opening. When scheduling a provider off for a day or if the provider is sick, I would like the program to ask me if I need to cancel all appointments for the provider and allow me to give a message to the client why it is being canceled. Office closed messages. - If I close the office for a week because of vacation, spring break, etc... I would like Schedulicity to cancel all the appointments on the specified dates and give me the option to send a message to my client's explaining why we are closed. Currently, I need to go into each individual provider and mark the days off and then go into each provider's schedule and cancel each appointment. It takes a long time to do this with 14 employees. It would be easier to indicate the business is closed, cancel all provider's appointments on those days, and then have an option to send a notification to clients indicating why the center is closed. Read full review Offer an automated rewards program for my customer based on their spending and their referrals. Since I use Shopify and they host me it would be nice to get a financial break for not using that part of the package. Maybe providing apps. Read full review Usability It is very easy to use and the features are great for the ones we utilize. If you have any issues at all, customer service or our sales rep is great to work with and fixes what issues I have. They are always willing to help out and to follow up to make sure you don't have any more issues.
Read full review Support Rating The support team is awesome. The turnaround is quick and if the software cannot support my current need they are really good about giving me a work around.
Read full review Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.
Read full review Alternatives Considered This is night and day from the excel spreadsheets we were using to set appts manually. We have seen productivity and scheduling mistakes diminish quickly. Very happy with this product.
Read full review Let's say use this software because it gives a lot of benefits to the company and we no other software use do not.
Read full review Return on Investment It will allow you to present results to the worker and to the Inspection. Allows convenient application approvals. Read full review Increased Social Media Presence has kept us in touch with clients I believe our overall package has resulted in increased web traffic. More clients are finding us through social media and web searches than any other year before. Read full review ScreenShots