ScoreDoc vs. SmartCustomer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ScoreDoc
Score 0.0 out of 10
N/A
ScoreDoc creates a comprehensive reputation scorecard of the prospective healthcare provider by combining the sentimental analysis report with the average online ratings, number, and recency of reviews on the most relevant review sites. It also provides the user with a percentile score of the provider/practice they are considering to visit by comparing the score of several other healthcare practitioners within that specialty in the same city/region.N/A
SmartCustomer
Score 7.7 out of 10
N/A
Founded in 2006 as Sitejabber, SmartCustomer is a reviews platform that helps businesses elevate their online reputation and visibility. Brands can use SmartCustomer to source feedback and surface reviews across various channels, resulting in expanded reach and business growth, with connections based on trust and confidence. SmartCustomer states that their review platform is both funded by the US government’s National Science Foundation and an official Google review partner.N/A
Pricing
ScoreDocSmartCustomer
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ScoreDocSmartCustomer
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ScoreDocSmartCustomer
Considered Both Products
ScoreDoc

No answer on this topic

SmartCustomer
Chose SmartCustomer
Sitejabber is a great tool for collecting genuine customer feedback to promote organizational growth while giving buyers and customers the confidence to explore before making a purchase.
Chose SmartCustomer
Sitejabber has provided us with many benefits and resulted in us with great customer service, handling any issues faced by customers, and competing with real businesses. Whereas Trustpilot, we believe there were many reviews left by scammers for businesses that were not legit.
Chose SmartCustomer
I generally buy a lot of software. I check reviews on TrustRadius, Capterra, etc., for software reviews. Sitejabber is lacking in these cases, so for now, I will stick to these websites for software reviews.
Best Alternatives
ScoreDocSmartCustomer
Small Businesses
Growave
Growave
Score 9.7 out of 10
Growave
Growave
Score 9.7 out of 10
Medium-sized Companies
PowerReviews
PowerReviews
Score 7.8 out of 10
PowerReviews
PowerReviews
Score 7.8 out of 10
Enterprises
PowerReviews
PowerReviews
Score 7.8 out of 10
PowerReviews
PowerReviews
Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ScoreDocSmartCustomer
Likelihood to Recommend
-
(0 ratings)
9.2
(0 ratings)
User Testimonials
ScoreDocSmartCustomer
Likelihood to Recommend
No answers on this topic
It is suitable for the online shopping experience. It gives confidence when you buy on a website you just came to know, and it has good ratings on Sitejabber. It is suitable for fashion, electronics, and marketplaces. I wish they added more SaaS and WordPress-related ratings on the platform, bringing in a whole new category of users to use Sitejabber.
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Pros
No answers on this topic
  • Customer reviews.
  • Customer complaints.
  • Customer feedback.
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Cons
No answers on this topic
  • I would like Sitejabber to extend the capabilities of the free version, it currently has several limits.
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Alternatives Considered
No answers on this topic
Sitejabber is a great tool for collecting genuine customer feedback to promote organizational growth while giving buyers and customers the confidence to explore before making a purchase.
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Return on Investment
No answers on this topic
  • Helped our business to overcome issues faced by customers which have increased conversion rate.
  • The reviews has helped us fix the UX issues on our website.
  • Our customer services were not resolving issues on time, because of the reviews left by others we have hired more staff on customer services to tackle issues.
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ScreenShots

ScoreDoc Screenshots

Screenshot of ScoreDoc