TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Scoro

    Score8 out of 10
    Small Businesses (1-50 employees)
    Scoro is a professional services automation (PSA) software purpose-built for consultancies, agencies, IT firms, architecture companies, and other professional services businesses. It unites projects, resources, and finances in one system, combining functionality for planning, tracking, and billing. Features include: - CRM & pipeline – A complete overview of a sales funnel and upcoming…

    $23.90

    per month per user

    StoriesOnBoard

    Score1.1 out of 10
    N/AStoriesOnBoard is a holistic product management tool powered by user feedback. Through collecting user and customer feedback into a single repository and sorting it based on custom rules and collaborating with stakeholders to form actionable feature ideas from them, users can make sure their ideas will be driven by real user needs. Ideas can be validated on a public roadmap and then placed on a user story map to plan releases. StoriesOnBoard supports the product management…

    $19

    per edior

    Pricing
    ScoroStoriesOnBoard
    Editions & Modules
    Core
    $23.90
    per month per user
    Growth
    $38.90
    per month per user
    Performance
    $59.90
    per month per user
    Enterprise
    Custom
    Basic - billed annually
    $19
    per edior
    Standard - billed annually
    $26
    per edior
    Pro - billed annually
    $45
    per edior
    Enterprise - billed annually
    $499
    40+ users
    Offerings
    Pricing Offerings
    ScoroStoriesOnBoard
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsUp to a 16% discount available for annual pricing.—
    More Pricing Information
    Best Alternatives
    ScoroStoriesOnBoard
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    Score7.7 out of 10
    Craft.io
    Score10 out of 10
    Medium-sized Companies
    Workday Professional Services Automation
    Score8.2 out of 10
    ProductPlan
    Score9.5 out of 10
    Enterprises
    Planview AdaptiveWork
    Score8.8 out of 10
    Roadmunk
    Score4.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ScoroStoriesOnBoard
    Likelihood to Recommend
    4.1
    (2 ratings)
    9.1
    (3 ratings)
    Usability
    -
    (0 ratings)
    7.3
    (1 ratings)
    User Testimonials
    ScoroStoriesOnBoard
    Likelihood to Recommend
    Scoro
    Scoro would be ideal for a larger business who is truly interested in developing a stronger and more efficient workflow. I honestly would have recommended it had it not been for the cost, the hidden fees, and the fact that I'd have to upgrade to an even more expensive plan if I wanted to get the most of the program for our level. We only needed one item, so would have ended up paying much more to not use a great deal of additional features. So, if you want to increase your workflow and have the funds, use them - absolutely. You will not regret it. But I cannot recommend it to someone who is on a tight budget
    Incentivized
    Read full review
    StoriesOnBoard
    As mentioned earlier, we also use StoriesOnBoard to create other processes (customer and employee journey). We use the swim lanes to differentiate between measures, tools and processes and working with them is very easy and understandable for this purpose.
    Less easy is the use of context, i.e. when one part of a story map depends on another story map. This cannot be avoided (at least for us) to avoid creating redundancy (and the risk of creating different stages). At appropriate places, we refer to the other map in the title.
    Read full review
    Pros
    Scoro
    • Great interface and user experience
    • Fast, informative and compact platform
    • Great invoicing and reminders system
    Incentivized
    Read full review
    StoriesOnBoard
    • User role management
    • Jira integration
    • Keyboard shortcuts
    • Filtering by personas
    Read full review
    Cons
    Scoro
    • Cost. I ended up not recommending this product simply because of the cost alone. There are hidden costs you will not know about until it is too late. Their pricing model is geared for bigger businesses, and can cripple smaller ones. The pricing is by user. If you get the most basic of plans (with a 900 onboarding charge), you will realize that all the things you actually need to make the program effective are on the next tier up...
    • Quickbooks. At the time I was exploring this, Quickbooks was not very well integrated. If you wanted to include billing (which they do show promise for), then you will have issues here.
    Incentivized
    Read full review
    StoriesOnBoard
    • Switching the view to a vertical mode (easier to scroll).
    • Better availability of information on user story mapping.
    • Possibility to link to activities and steps from other maps (Context).
    Read full review
    Usability
    Scoro
    No answers on this topic
    StoriesOnBoard
    StoriesOnBoard works really well; all features are well thought through. It could look a bit fresher, although the new updated dashboard is already much better than it was.
    Read full review
    Alternatives Considered
    Scoro
    We prefer Scoro as it's faster and easier to use and learn. Also the fee structure makes a lot of sense for a smaller company.
    Incentivized
    Read full review
    StoriesOnBoard
    The only other competitor we looked at was cardboardit.com. Both had solid functionality, but StoriesOnBoard was more user-friendly and quick to learn and use in our opinion.
    Read full review
    Return on Investment
    Scoro
    • Scoro could have had a wonderful impact on the workflow of the business. It allows for integrations most programs don't, including accounting and time tracking, and could have easily eliminated the need for an FTE through the streamlining of tasks alone.
    • If we had implemented this program, we would have saved time, but all of the gains would have gone to pay for Scoro. It would not have balanced out, especially if they ever were to raise their rates.
    Incentivized
    Read full review
    StoriesOnBoard
    • StoriesOnBoard (and story mapping in general) creates a low-cost visual method of aligning on high-level business and technical requirements early in a project and provides an ongoing reference as the project progresses. Having this alignment is critical for the later stages of the project.
    Read full review
    ScreenShots

    Scoro Screenshots

    Screenshot of an example of the customizable real-time dashboards that provide an overview of progress across the business, and monitor KPIs and key metricsScreenshot of a dynamic Gantt chart for planning, allocating resources based on availability, and monitoring project performance in real time in terms of time and moneyScreenshot of a monitor of cost burn, used to forecast profit while the projects are ongoing to detect signs of overservicing early enough to do something about itScreenshot of where to track billable and non-billable utilization across the team to understand how resource utilization, and how much time is spent on revenue-generating workScreenshot of where Scoro forecasts revenue automatically based on pipeline and committed projects, to support smarter and more strategic business decisions that support growthScreenshot of the accounting tools Scoro can integrate with to sync bills, invoices, and payments automatically, reducing manual work and minimizing the risk of human error

    StoriesOnBoard Screenshots

    Screenshot of StoriesOnBoard Workspace DashboardScreenshot of Story map collectionScreenshot of Story map exampleScreenshot of Story card example