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https://media.trustradius.com/product-logos/Om/Hr/TRLH14SA3TP0.PNGScoro - Excellent, If You Can Afford ItI evaluated Scoro for a local company who was in the market for a workflow management program which could help with scheduling, ordering, time management, and other miscellaneous tasks around the company. They were short staffed and found it easier to implement a program rather than bringing in an FTE. The idea was that it would be used by everyone, but managed by a single individual.,Platform. This is why I looked into the program. You can create a unified platform which suits your needs, and aren't stuck with something a programmer insists you should be seeing. Ease of implementation. It was by far the easiest to introduce during the trialing phase. It was quick to learn, and I found that employees adapted more quickly to it than to anything else. Data and the small things. Planning, time tracking and management, even budget management gives you the chance to step back and see the big picture rather than using one platform to analyze time, then another to see budget.,Cost. I ended up not recommending this product simply because of the cost alone. There are hidden costs you will not know about until it is too late. Their pricing model is geared for bigger businesses, and can cripple smaller ones. The pricing is by user. If you get the most basic of plans (with a 900 onboarding charge), you will realize that all the things you actually need to make the program effective are on the next tier up... Quickbooks. At the time I was exploring this, Quickbooks was not very well integrated. If you wanted to include billing (which they do show promise for), then you will have issues here.,4,Scoro could have had a wonderful impact on the workflow of the business. It allows for integrations most programs don't, including accounting and time tracking, and could have easily eliminated the need for an FTE through the streamlining of tasks alone. If we had implemented this program, we would have saved time, but all of the gains would have gone to pay for Scoro. It would not have balanced out, especially if they ever were to raise their rates.,Insightly, Asana and Freshdesk,Asana, FreshdeskA fantastic tool for our small companyScoro is used as our main CRM system; used by sales, marketing, and accounting team. We handle most of our customer relations, invoicing and communication through this platform.,Great interface and user experience Fast, informative and compact platform Great invoicing and reminders system,It takes time to set up the sync with Outlook Would like to have sales tunnel option included in its standard version,10,Less time spent on invoicing Better follow-up system for sales,SugarCRM
  3. Scoro Reviews
Unspecified
Scoro
2 Ratings
Score 5.9 out of 101
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Scoro Reviews

Scoro
2 Ratings
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Score 5.9 out of 101

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Patrick Stephens profile photo
February 11, 2019

Scoro - Excellent, If You Can Afford It

Patrick Stephens
Score 4 out of 10
Vetted Review
Verified User
Review Source
I evaluated Scoro for a local company who was in the market for a workflow management program which could help with scheduling, ordering, time management, and other miscellaneous tasks around the company. They were short staffed and found it easier to implement a program rather than bringing in an FTE. The idea was that it would be used by everyone, but managed by a single individual.
  • Platform. This is why I looked into the program. You can create a unified platform which suits your needs, and aren't stuck with something a programmer insists you should be seeing.
  • Ease of implementation. It was by far the easiest to introduce during the trialing phase. It was quick to learn, and I found that employees adapted more quickly to it than to anything else.
  • Data and the small things. Planning, time tracking and management, even budget management gives you the chance to step back and see the big picture rather than using one platform to analyze time, then another to see budget.
  • Cost. I ended up not recommending this product simply because of the cost alone. There are hidden costs you will not know about until it is too late. Their pricing model is geared for bigger businesses, and can cripple smaller ones. The pricing is by user. If you get the most basic of plans (with a 900 onboarding charge), you will realize that all the things you actually need to make the program effective are on the next tier up...
  • Quickbooks. At the time I was exploring this, Quickbooks was not very well integrated. If you wanted to include billing (which they do show promise for), then you will have issues here.
Scoro would be ideal for a larger business who is truly interested in developing a stronger and more efficient workflow. I honestly would have recommended it had it not been for the cost, the hidden fees, and the fact that I'd have to upgrade to an even more expensive plan if I wanted to get the most of the program for our level. We only needed one item, so would have ended up paying much more to not use a great deal of additional features. So, if you want to increase your workflow and have the funds, use them - absolutely. You will not regret it. But I cannot recommend it to someone who is on a tight budget.
Read Patrick Stephens's full review
Uku Sööt profile photo
January 31, 2018

A fantastic tool for our small company

Uku Sööt
Score 10 out of 10
Vetted Review
Verified User
Review Source
Scoro is used as our main CRM system; used by sales, marketing, and accounting team. We handle most of our customer relations, invoicing and communication through this platform.
  • Great interface and user experience
  • Fast, informative and compact platform
  • Great invoicing and reminders system
  • It takes time to set up the sync with Outlook
  • Would like to have sales tunnel option included in its standard version
Perfect tool for an SME, probably also for a large organization. We are very satisfied with it and the cost is low for the value we get.
Read Uku Sööt's full review

Scoro Scorecard Summary

Likelihood to Recommend (2)
5.9

Feature Scorecard Summary

Task Management (2)
7.6
Resource Management (2)
7.3
Scheduling (2)
8.3
Team Collaboration (2)
7.9
Document Management (2)
7.6
Email integration (2)
8.3
Mobile Access (2)
6.6
Timesheet Tracking (1)
7
Change request and Case Management (1)
6
Budget and Expense Management (2)
6.6
Quotes/estimates (1)
5
Invoicing (2)
7.2
Project & financial reporting (2)
7.2
Integration with accounting software (2)
4.2

About Scoro

Scoro is an end-to-end business management solution for professional and creative services. The vendor’s value proposition is that their solution pushes and pulls information to and from different apps, so that users are in charge of the entire workflow.

According to the vendor, key benefits include:

  • Get a 360-degree overview of any project on one page, including time spent and billed, planned tasks and meetings, invoices and expenses, comments and files.
  • Add tasks to yourself and others and link these to projects and clients.
  • Get an overview of both actionable items and KPIs on one page.
  • Manage calendar events you and your team have planned and completed.
  • Book meeting rooms, cars, equipment and other resources in just a few clicks.
  • Create budgets for projects and compare these against actual results in real time.
  • Give your team rights-based access to joint projects.
  • Compile a quote and send it as a beautiful PDF-file with just a few clicks.
  • Get a visual overview of your sales funnel. Drag and drop deals as they move from one stage to another.
  • Track expenses including purchase invoices and labor cost.
    • Categories:  Professional Services Automation,  Project Management

    Scoro Features

    Project Management Features
    Has featureTask Management
    Has featureResource Management
    Does not have featureGantt Charts
    Has featureScheduling
    Does not have featureWorkflow Automation
    Has featureTeam Collaboration
    Has featureSupport for Agile Methodology
    Does not have featureSupport for Waterfall Methodology
    Has featureDocument Management
    Has featureEmail integration
    Has featureMobile Access
    Has featureTimesheet Tracking
    Has featureChange request and Case Management
    Has featureBudget and Expense Management
    Professional Services Automation Features
    Has featureQuotes/estimates
    Has featureInvoicing
    Has featureProject & financial reporting
    Has featureIntegration with accounting software
    Additional Features
    Has featureCustomizable dashboards
    Has featureSales Pipeline
    Has featureTime tracking

    Scoro Screenshots

    Scoro Integrations

    Dropbox, Mailchimp, Xero, Toggl, Google Analytics, Google Drive, Google Calendar, Quickbooks, MS Dynamics Exchange and Outlook

    Scoro Competitors

    Pricing

    Has featureFree Trial Available?Yes
    Does not have featureFree or Freemium Version Available?No
    Has featurePremium Consulting/Integration Services Available?Yes
    Entry-level set up fee?Optional
    EditionPricing DetailsTerms
    PLUS$22per user
    PREMIUM$33per user
    ULTIMATE$55per user

    Scoro Customer Size Distribution

    Consumers
    		0%
    Small Businesses (1-50 employees)
    		70%
    Mid-Size Companies (51-500 employees)
    		30%
    Enterprises (> 500 employees)
    		0%

    Scoro Support Options

     Free VersionPaid Version
    Phone
    Email
    FAQ/Knowledgebase
    Social Media
    Video Tutorials / Webinar

    Scoro Technical Details

    Deployment Types:SaaS
    Operating Systems: Unspecified
    Mobile Application:Apple iOS
    Supported Languages: English