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Scoro Reviews

2 Ratings
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Score 4.3 out of 100

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Reviews (1-2 of 2)

Patrick Stephens | TrustRadius Reviewer
February 11, 2019

Scoro - Excellent, If You Can Afford It

Patrick Stephens
Score 4 out of 10
Vetted Review
Verified User
Review Source
I evaluated Scoro for a local company who was in the market for a workflow management program which could help with scheduling, ordering, time management, and other miscellaneous tasks around the company. They were short staffed and found it easier to implement a program rather than bringing in an FTE. The idea was that it would be used by everyone, but managed by a single individual.
  • Platform. This is why I looked into the program. You can create a unified platform which suits your needs, and aren't stuck with something a programmer insists you should be seeing.
  • Ease of implementation. It was by far the easiest to introduce during the trialing phase. It was quick to learn, and I found that employees adapted more quickly to it than to anything else.
  • Data and the small things. Planning, time tracking and management, even budget management gives you the chance to step back and see the big picture rather than using one platform to analyze time, then another to see budget.
  • Cost. I ended up not recommending this product simply because of the cost alone. There are hidden costs you will not know about until it is too late. Their pricing model is geared for bigger businesses, and can cripple smaller ones. The pricing is by user. If you get the most basic of plans (with a 900 onboarding charge), you will realize that all the things you actually need to make the program effective are on the next tier up...
  • Quickbooks. At the time I was exploring this, Quickbooks was not very well integrated. If you wanted to include billing (which they do show promise for), then you will have issues here.
Scoro would be ideal for a larger business who is truly interested in developing a stronger and more efficient workflow. I honestly would have recommended it had it not been for the cost, the hidden fees, and the fact that I'd have to upgrade to an even more expensive plan if I wanted to get the most of the program for our level. We only needed one item, so would have ended up paying much more to not use a great deal of additional features. So, if you want to increase your workflow and have the funds, use them - absolutely. You will not regret it. But I cannot recommend it to someone who is on a tight budget.
Read Patrick Stephens's full review
Uku Sööt | TrustRadius Reviewer
January 31, 2018

A fantastic tool for our small company

Uku Sööt
Score 10 out of 10
Vetted Review
Verified User
Review Source
Scoro is used as our main CRM system; used by sales, marketing, and accounting team. We handle most of our customer relations, invoicing and communication through this platform.
  • Great interface and user experience
  • Fast, informative and compact platform
  • Great invoicing and reminders system
  • It takes time to set up the sync with Outlook
  • Would like to have sales tunnel option included in its standard version
Perfect tool for an SME, probably also for a large organization. We are very satisfied with it and the cost is low for the value we get.
Read Uku Sööt's full review

Scoro Scorecard Summary

Likelihood to Recommend (2)
4.3

Feature Scorecard Summary

Task Management (2)
7.1
Resource Management (2)
7.0
Scheduling (2)
8.1
Team Collaboration (2)
7.2
Document Management (2)
7.1
Email integration (2)
8.1
Mobile Access (2)
6.1
Timesheet Tracking (1)
7
Change request and Case Management (1)
6
Budget and Expense Management (2)
6.1
Quotes/estimates (1)
5
Invoicing (2)
6.2
Project & financial reporting (2)
6.2
Integration with accounting software (2)
2.4

About Scoro

Scoro is presented by the vendor as a comprehensive business management solution for creative and professional services. It helps to streamline work and eliminate routine tasks to ensure a business runs as smoothly and efficiently as possible – from sales right through to billing.

Scoro’s project management tools allow users to create project budgets, allocate non-billable and billable work, manage meetings, tasks, invoices, expenses, files, and more. All project information can be managed in a single page, and team progress can be tracked in real-time. Work can be planned and scheduled through the Scoro Planner, which gives users an overview of individual workloads, available slots, potential overbookings, and reasonable deadlines. Meetings can be scheduled in a calendar and linked to customers and projects to give participants a full overview.

Scoro’s CRM gives users access to full client overviews on a single page, including contact details, communication histories, projects, quotes, orders, and invoices. Contacts can be searched, filtered, and sorted based on locations, categories, activity, and configurable tags. Billable and actual hours worked on each project or client can be tracked, and transferred on to invoices, with the option for custom rates in multiple currencies. Sales, prepayment, and credit invoices can be issued and sent in PDF format. Scoro also automatically sends out late invoice reminders for unpaid balances.
Categories:  Professional Services Automation,  Project Management

Scoro Features

Project Management Features
Has featureTask Management
Has featureResource Management
Has featureGantt Charts
Has featureScheduling
Has featureWorkflow Automation
Has featureTeam Collaboration
Has featureSupport for Agile Methodology
Does not have featureSupport for Waterfall Methodology
Has featureDocument Management
Has featureEmail integration
Has featureMobile Access
Has featureTimesheet Tracking
Has featureChange request and Case Management
Has featureBudget and Expense Management
Professional Services Automation Features
Has featureQuotes/estimates
Has featureInvoicing
Has featureProject & financial reporting
Has featureIntegration with accounting software
Additional Features
Has featureCustomizable dashboards
Has featureSales Pipeline
Has featureTime tracking

Scoro Screenshots

Scoro Integrations

Dropbox, Mailchimp, Xero, Toggl, Google Analytics, Google Drive, Google Calendar, Quickbooks, MS Dynamics Exchange and Outlook

Scoro Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional
EditionPricing DetailsTerms
Essential$26per user
Work hub$37per user
UltimateContact us for pricing
Sales Hub$37per user

Scoro Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
70%
Mid-Size Companies (51-500 employees)
30%
Enterprises (> 500 employees)
0%

Scoro Support Options

 Free VersionPaid Version
Phone
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Scoro Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Languages: English