What users are saying about
4 Ratings
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Score 8.4 out of 100
4 Ratings
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Score 5.7 out of 100

Likelihood to Recommend

Scoro

Scoro would be ideal for a larger business who is truly interested in developing a stronger and more efficient workflow. I honestly would have recommended it had it not been for the cost, the hidden fees, and the fact that I'd have to upgrade to an even more expensive plan if I wanted to get the most of the program for our level. We only needed one item, so would have ended up paying much more to not use a great deal of additional features. So, if you want to increase your workflow and have the funds, use them - absolutely. You will not regret it. But I cannot recommend it to someone who is on a tight budget
Patrick Stephens | TrustRadius Reviewer

Unit4 PSA Suite, formerly Assistance PSA

Financial management and budget management
Bhanuja Nagore | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Scoro
6.9
Unit4 PSA Suite, formerly Assistance PSA
Task Management
Scoro
7.0
Unit4 PSA Suite, formerly Assistance PSA
Resource Management
Scoro
7.0
Unit4 PSA Suite, formerly Assistance PSA
Scheduling
Scoro
8.0
Unit4 PSA Suite, formerly Assistance PSA
Team Collaboration
Scoro
7.0
Unit4 PSA Suite, formerly Assistance PSA
Document Management
Scoro
7.0
Unit4 PSA Suite, formerly Assistance PSA
Email integration
Scoro
8.0
Unit4 PSA Suite, formerly Assistance PSA
Mobile Access
Scoro
6.0
Unit4 PSA Suite, formerly Assistance PSA
Timesheet Tracking
Scoro
7.0
Unit4 PSA Suite, formerly Assistance PSA
Change request and Case Management
Scoro
6.0
Unit4 PSA Suite, formerly Assistance PSA
Budget and Expense Management
Scoro
6.0
Unit4 PSA Suite, formerly Assistance PSA

Professional Services Automation

Scoro
4.8
Unit4 PSA Suite, formerly Assistance PSA
Quotes/estimates
Scoro
5.0
Unit4 PSA Suite, formerly Assistance PSA
Invoicing
Scoro
6.1
Unit4 PSA Suite, formerly Assistance PSA
Project & financial reporting
Scoro
6.1
Unit4 PSA Suite, formerly Assistance PSA
Integration with accounting software
Scoro
2.1
Unit4 PSA Suite, formerly Assistance PSA

Pros

Scoro

  • Great interface and user experience
  • Fast, informative and compact platform
  • Great invoicing and reminders system
Uku Sööt | TrustRadius Reviewer

Unit4 PSA Suite, formerly Assistance PSA

  • Project management
  • In oil industry we use it to have a simple process
  • Provided a better solution for finance management of a company
Bhanuja Nagore | TrustRadius Reviewer

Cons

Scoro

  • Cost. I ended up not recommending this product simply because of the cost alone. There are hidden costs you will not know about until it is too late. Their pricing model is geared for bigger businesses, and can cripple smaller ones. The pricing is by user. If you get the most basic of plans (with a 900 onboarding charge), you will realize that all the things you actually need to make the program effective are on the next tier up...
  • Quickbooks. At the time I was exploring this, Quickbooks was not very well integrated. If you wanted to include billing (which they do show promise for), then you will have issues here.
Patrick Stephens | TrustRadius Reviewer

Unit4 PSA Suite, formerly Assistance PSA

  • Better integration with database
  • Better integration with business intelligence tool
Bhanuja Nagore | TrustRadius Reviewer

Alternatives Considered

Scoro

We prefer Scoro as it's faster and easier to use and learn. Also the fee structure makes a lot of sense for a smaller company.
Uku Sööt | TrustRadius Reviewer

Unit4 PSA Suite, formerly Assistance PSA

Speed and so many options
Bhanuja Nagore | TrustRadius Reviewer

Return on Investment

Scoro

  • Scoro could have had a wonderful impact on the workflow of the business. It allows for integrations most programs don't, including accounting and time tracking, and could have easily eliminated the need for an FTE through the streamlining of tasks alone.
  • If we had implemented this program, we would have saved time, but all of the gains would have gone to pay for Scoro. It would not have balanced out, especially if they ever were to raise their rates.
Patrick Stephens | TrustRadius Reviewer

Unit4 PSA Suite, formerly Assistance PSA

  • It saved time
  • It saved manual power
  • It saved dollars
Bhanuja Nagore | TrustRadius Reviewer

Screenshots

Pricing Details

Scoro

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Scoro Editions & Modules

Edition
Essential$261
Work hub$371
UltimateContact us for pricing
Sales Hub$373
  1. per user
  2. per user
Additional Pricing Details

Unit4 PSA Suite, formerly Assistance PSA

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Unit4 PSA Suite, formerly Assistance PSA Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Scoro
4.1
Unit4 PSA Suite, formerly Assistance PSA
7.0

Add comparison