TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Scoro

    Score8 out of 10
    Small Businesses (1-50 employees)
    Scoro is a professional services automation (PSA) software purpose-built for consultancies, agencies, IT firms, architecture companies, and other professional services businesses. It unites projects, resources, and finances in one system, combining functionality for planning, tracking, and billing. Features include: - CRM & pipeline – A complete overview of a sales funnel and upcoming…

    $23.90

    per month per user

    Videolink

    Score9.1 out of 10
    N/AVideolink brings clarity and collaboration to team conversations through video recording, sharing and instant playback. It can be used to record a screen or camera in seconds, send a link, and add visual context to information – whether it’s customer feedback, internal updates, or product walkthroughs. Instead of chasing down details in chat logs or ambiguous tickets, Videolink lets teams share ideas that are clear, direct, and…

    $0

    per active video

    Pricing
    ScoroVideolink
    Editions & Modules
    Core
    $23.90
    per month per user
    Growth
    $38.90
    per month per user
    Performance
    $59.90
    per month per user
    Enterprise
    Custom
    Free
    $0
    per month Up to 25 active videos and unlimited users
    Pro
    $20
    per month For 100 active videos and unlimited users
    Advanced
    Custom Plans
    Offerings
    Pricing Offerings
    ScoroVideolink
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalOptional
    Additional DetailsUp to a 16% discount available for annual pricing.Only saved videos are counted. If a video is deleted, it only counts for the month it was active — never after. Videolink has no per-seat usage fees. You’re only billed for videos your team actually keeps.
    More Pricing Information
    Best Alternatives
    ScoroVideolink
    Small Businesses
    Autotask PSA
    Score7.7 out of 10
    Sendspark
    Score10 out of 10
    Medium-sized Companies
    Workday Professional Services Automation
    Score8.2 out of 10
    Snagit
    Score9.7 out of 10
    Enterprises
    Planview AdaptiveWork
    Score8.8 out of 10
    Snagit
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ScoroVideolink
    Likelihood to Recommend
    4.1
    (2 ratings)
    9.1
    (2 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (2 ratings)
    User Testimonials
    ScoroVideolink
    Likelihood to Recommend
    Scoro
    Scoro would be ideal for a larger business who is truly interested in developing a stronger and more efficient workflow. I honestly would have recommended it had it not been for the cost, the hidden fees, and the fact that I'd have to upgrade to an even more expensive plan if I wanted to get the most of the program for our level. We only needed one item, so would have ended up paying much more to not use a great deal of additional features. So, if you want to increase your workflow and have the funds, use them - absolutely. You will not regret it. But I cannot recommend it to someone who is on a tight budget
    Incentivized
    Read full review
    Videolink
    The way we work is evolving. Remote teams — especially after the COVID-19 pandemic — rely more than ever on tools that bridge the gap between distance and real-time collaboration.
    Asynchronous updates have become a key part of solving daily challenges, and we’ve seen the benefits first-hand as an organisation.
    Incentivized
    Read full review
    Pros
    Scoro
    • Great interface and user experience
    • Fast, informative and compact platform
    • Great invoicing and reminders system
    Incentivized
    Read full review
    Videolink
    • Quick video sharing
    • Basic editing
    • Inline comments
    Read full review
    Cons
    Scoro
    • Cost. I ended up not recommending this product simply because of the cost alone. There are hidden costs you will not know about until it is too late. Their pricing model is geared for bigger businesses, and can cripple smaller ones. The pricing is by user. If you get the most basic of plans (with a 900 onboarding charge), you will realize that all the things you actually need to make the program effective are on the next tier up...
    • Quickbooks. At the time I was exploring this, Quickbooks was not very well integrated. If you wanted to include billing (which they do show promise for), then you will have issues here.
    Incentivized
    Read full review
    Videolink
    • More video editing tools
    Incentivized
    Read full review
    Usability
    Scoro
    No answers on this topic
    Videolink
    The interface is clean, and features like video requests, in-browser editing, and commenting make the workflow seamless for our team.
    Read full review
    Alternatives Considered
    Scoro
    We prefer Scoro as it's faster and easier to use and learn. Also the fee structure makes a lot of sense for a smaller company.
    Incentivized
    Read full review
    Videolink
    No answers on this topic
    Return on Investment
    Scoro
    • Scoro could have had a wonderful impact on the workflow of the business. It allows for integrations most programs don't, including accounting and time tracking, and could have easily eliminated the need for an FTE through the streamlining of tasks alone.
    • If we had implemented this program, we would have saved time, but all of the gains would have gone to pay for Scoro. It would not have balanced out, especially if they ever were to raise their rates.
    Incentivized
    Read full review
    Videolink
    • Productivity
    • Delivery-driven communication
    Incentivized
    Read full review
    ScreenShots

    Scoro Screenshots

    Screenshot of an example of the customizable real-time dashboards that provide an overview of progress across the business, and monitor KPIs and key metricsScreenshot of a dynamic Gantt chart for planning, allocating resources based on availability, and monitoring project performance in real time in terms of time and moneyScreenshot of a monitor of cost burn, used to forecast profit while the projects are ongoing to detect signs of overservicing early enough to do something about itScreenshot of where to track billable and non-billable utilization across the team to understand how resource utilization, and how much time is spent on revenue-generating workScreenshot of where Scoro forecasts revenue automatically based on pipeline and committed projects, to support smarter and more strategic business decisions that support growthScreenshot of the accounting tools Scoro can integrate with to sync bills, invoices, and payments automatically, reducing manual work and minimizing the risk of human error

    Videolink Screenshots

    Screenshot of the Videolink editor, used to trim out excess content, blur sensitive info, annotate key areas, and insert images.Screenshot of a Videolink page, used to create a personal shareable link – like govideolink.com/yourname – that lets anyone send a recorded video directly.Screenshot of single link sharing, so viewers don’t need an account to watch, comment, or provide feedback.