Likelihood to Recommend It is really an intuitive to use and collaborative tool that can be helpful within an organization to create agreements and allow various kinds of reviews simultaneously. This ensures time is saved and even one can see the status of the document at any time and take actions accordingly. It sends out automatic reminder mails to users who haven't signed and provide feature for people to either accept or reject and not sign a document.
Read full review Smartwaiver is well suited for activities where the client can check in before the activity and pre sign a waiver. This speeds the actual check in process and allows everyone to get out having fun instead of dealing with paperwork. If the activity is complex then the waiver is well suited to screen out candidates that do not meet the fitness level OR require them to get a doctor's note.
Read full review Pros Electronic signatures. Verification. Read full review integrates with our reservation system. We can connect Fareharbor and assign waivers to each group and they populate in the reservation. Smartwaiver collects each guests email address and populates it into our Fareharbor system allowing us to connect w/ each guest that joined us not just the guest who set up the reservation Waiver searching is very simple with Smartwaiver. We can search by name or email and the guests information pulls up for quick search. Read full review Cons the more advanced signing options for security can be a little pricey Not as widely known as other options Read full review Limit to some fields. The YouTube embedding requires you to call support. Requires an internet connection (sometimes the wifi would go out). Read full review Support Rating Customer support was incredible, they helped when I had one question about a bug with the archiving function. They got it sorted out, helped me understand what I did wrong, and even released a patch months later to prevent future users from falling into the same trap. I don't think there even was a language barrier, despite Scrive being a Swedish company.
Read full review Alternatives Considered It is more intuitive and does not require its users to get any formal training to use the product. It allows automatic follow-ups with users who use the product. It can be deployed on all operating system and is compatible with most of the devices including mobile phone, laptop or personal computer.
Read full review I've been approached by a couple other companies, the most recent would be Wherewolf. They reached out, but sadly they require only an ipad to use their system which isn't possible for us since we purchased simple tablets. They have a bit more complexity with utilizing the guest's information after the tour, but I think that's something Smartwaiver will move to eventually.
Read full review Return on Investment The ability to sign documents online rather than in person is a must for any modern business Less travel costs and paper costs All documents able to be digitised Read full review Smartwaiver costs about the same as a paper waiver but allows look up of information via search - this alone is worth the investment. Read full review ScreenShots