Great time and money saver. Worth every penny.
July 24, 2018

Great time and money saver. Worth every penny.

Chris Beckman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Smartwaiver

Smartwaiver is being used to manage all of our customers and their access to the shooting range, training, and unarmed classes. It solves the issue of manually finding if a person has/has not signed a waiver and in the event we would ever need to find a waiver quickly it is all there saved on their database, and backed up to a drive on our side. Customers can also sign it online and make things faster in the store.

Pros

  • Quick, easy and fast to train new employees on.
  • Customers find it easy to do both in the store and online.
  • You can set the waivers to expire in case there is a rule change, or if it has been too long since they signed before.
  • The waivers expire when a minor turns 18 and will let you know that they need to sign again.

Cons

  • Limit to some fields.
  • The YouTube embedding requires you to call support.
  • Requires an internet connection (sometimes the wifi would go out).
  • No more waivers to store! 7 years of records takes a lot of room.
  • Easy to search! No more digging (huge time/money saver).
  • Fire and forget. We have not needed to adjust our waiver in over a year..... talk about saving on printing costs.
We did a demo of Waiver Forever, but the features and support was better from SmartWaiver
I have and will continue to recommend them to anyone looking to ditch the paper and pen and save space/time/money.

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