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SecureLink Enterprise Access vs. Titania Nipper

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SecureLink Enterprise Access

    Score9.1 out of 10
    N/ASecureLink is a platform for remote support in regulated industries. Enterprise software vendors use SecureLink to deliver remote support and services. Hospitals, banks, casinos and other regulated entities use SecureLink to authenticate, control and audit remote access for their vendors, business associates and other 3rd parties.N/A

    Titania Nipper

    Score8.8 out of 10
    N/ATitania’s network configuration assessment software, Nipper, is used by teams to determine whether their routers, switches and firewalls leave their networks open to attack due to misconfigurations and exploitable vulnerabilities. Nipper helps organizations close these security gaps by automatically prioritizing risks by criticality, allowing users to view vulnerabilities through their chosen compliance and security policy lenses. For organizations that are ready to make the…N/A
    Pricing
    SecureLink Enterprise AccessTitania Nipper
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SecureLink Enterprise AccessTitania Nipper
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Titania offers 3 different levels of support: Gold: The company's Gold Level support is their premiere service with a guaranteed response time of 8 working hours, or the customer's money is returned. Includes a dedicated support line and remote assistance for faster resolution. Silver: Guaranteed response time of within 24 working hours or the customer's money is returned. Offers access to a dedicated support phone line or email help. Bronze: Covers email and web based support only. There is no guaranteed support time, but the Titania support team works to respond to all customer enquiries as quickly as possible.
    More Pricing Information
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    SecureLink Enterprise AccessTitania Nipper
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    User Ratings
    SecureLink Enterprise AccessTitania Nipper
    Likelihood to Recommend
    8.3
    (2 ratings)
    8.8
    (4 ratings)
    Likelihood to Renew
    8.6
    (2 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SecureLink Enterprise AccessTitania Nipper
    Likelihood to Recommend
    SecureLink
    It does exactly what it needs to. The only times I've had serious issues with rolling out to a vendor is when they have a "contractual agreement" to only use their solution. Almost every vendor that I've worked with and shown this product to has been skeptical for the first 5 minutes and fully converted to liking the ease of use of the product by 10 minutes
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    Titania Ltd
    The tool Titania Nipper is used as a way to improve compliance and risk management, reduce time to market and also provide our customers the needed insight about the possible threats to their network and firewalls. The tool itself we use in conjunction with others, so I can't recommend using only Nipper if a more wide view is needed in terms of vulnerability assessment.
    Incentivized
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    Pros
    SecureLink
    • Easy to setup on a client PC or server for access
    • Organizes client connections by gatekeeper so it is easy to find what you need
    • File transfer option is great for uploading files to client servers
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    Titania Ltd
    • Updated database of configuration issues
    • Particularly good at Cisco equipment
    • Quick overview of issues and conclusions
    Incentivized
    Read full review
    Cons
    SecureLink
    • Java based. Always an issue. I know they are working on this and it will be Javaless if we need it. I know that Java can cause issues across the board and I understand the need of it, but it does not make it any better when there are Java issues.
    • Stronger integration with the Active Directory. Currently its only read-only, which is good and bad.
    • I would love to see an App. I know they are working on this as well.
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    Titania Ltd
    • Reports
    • Support most recent version of the firewalls
    • Reduce false positives
    • More intuitive dashboard
    • Multiple language [support]
    • Wizard for configuring the interfaces
    • Support really PCI reports
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    Likelihood to Renew
    SecureLink
    We are happy using securelink to access our client environments
    Read full review
    Titania Ltd
    No answers on this topic
    Support Rating
    SecureLink
    The employees at Securelink have always been responsive and seem to be invested in the success of my company. They truly understand what their product means to us so if there is a problem, they are always willing to help. In the rare event that something is found on their end, they will be proactive and reach out to someone to help and get something on calendar for a fix
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    Titania Ltd
    No answers on this topic
    Alternatives Considered
    SecureLink
    Securelink seems to work better than LogMein for a large enterprise group. Our company has over 10,000 different connections and securelink manages them well.
    Read full review
    Titania Ltd
    Although Nipper from Titania helps in auditing accurately every device in the network and helps in prioritizing the fixies, it is really useful for the part of the firewall in a network and also for the quick making of reports which are also customizable. But from our experience, the Qualys solution for scanning the networks, although is more costly, it also has more features and options in regards to assessing a network and the elements connected to the network, though it is also somehow less powerful when it comes to creating quick reports. Qualys has a more interface and dashboard approach regarding the results of the scans.
    Incentivized
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    Return on Investment
    SecureLink
    • I've found that Securelink allows me to get a vendor access to an application for support purposes much faster than a provisioned VPN account and the red tape around this. I can set up a vendor to access an application suite in a half hour and it will be more secure than regular provisioning.
    • The ROI is yet to be seen on this, but it certainly makes Compliance, Internal Audit, and Legal very happy, which helps everybody.
    • Internally, there is much more push back and it has been problematic. For a tech, to have to log in to a server and navigate to a system is considered cumbersome, when before all they had to do was open up Putty or RDP to a server to get in. The only way to combat this is to force them to use Securelink by removing rights. Near impossible for the domain admins.
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    Titania Ltd
    • We seldom audit the same equipment twice, hence the fixed amount of annual hosts is not very flexible in terms of licensing for our use-case
    Incentivized
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