TrustRadius
SecureLink Review 2 of 2
Review: "Need Secure access? Securelink does the job"
https://www.trustradius.com/remote-desktopSecureLinkUnspecified103101
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Updated December 09, 2014

Review: "Need Secure access? Securelink does the job"

Score 9 out of 101
Vetted Review
Verified User
Review Source

Software Version
SecureLink

Overall Satisfaction with SecureLink

Our entire organization uses securelink to safely and securely access our on-premise client servers for support and implementation. We also connect directly to client PC's for troubleshooting our product in their environment.
  • Easy to setup on a client PC or server for access
  • Organizes client connections by gatekeeper so it is easy to find what you need
  • File transfer option is great for uploading files to client servers
  • JAVA updates can sometimes break the securelink connection. Securelink needs to do a better job of updating the product to work with new JAVA updates.
  • Internet Explorer updates can sometimes break the securelink connection. Securelink needs to do a better job of updating the product to work with new versions of IE.
  • Better customer service
  • Increased employee efficiency in connecting to client servers
  • Any securelink problems cause us to be unable to help our clients with issues and we are at a standstill until Securelink is repaired
Securelink seems to work better than LogMein for a large enterprise group. Our company has over 10,000 different connections and securelink manages them well.
We are happy using securelink to access our client environments
If you need to connect to other servers and PC's then securelink will give you the access you need.