SecureLink Enterprise Access vs. Verizon Network Detection and Response (ProtectWise)

It does exactly what it needs to. The only times I've had serious issues with rolling out to a vendor is when they have a "contractual agreement" to only use their solution. Almost every vendor that I've worked with and shown this product to has been skeptical for the first 5 minutes and fully converted to liking the ease of use of the product by 10 minutes

This software is well suited for engineering firms where different staff are working on a same design or document file. And this software would only serve its full potential if used in a mid-size to large company. It would be less utilized in a small firm where file sharing can be done in a local server.

Incentivized

• Easy to setup on a client PC or server for access
• Organizes client connections by gatekeeper so it is easy to find what you need
• File transfer option is great for uploading files to client servers

• Check-in and check-out of the files
• When saving and exiting out of the software, ProjectWise automatically asks whether I want to check the file in
• Ease of sending the file/folder links to coworkers in an email

Incentivized

• Java based. Always an issue. I know they are working on this and it will be Javaless if we need it. I know that Java can cause issues across the board and I understand the need of it, but it does not make it any better when there are Java issues.
• Stronger integration with the Active Directory. Currently its only read-only, which is good and bad.
• I would love to see an App. I know they are working on this as well.

• Right now ProjectWise must be installed after installing all other software that would be integrated to it. This should be addressed so that any integrations can happen after the fact.
• Integrations with more variety of file extensions
• Easier user interface in navigation explorer

Incentivized

We are happy using securelink to access our client environments

The employees at Securelink have always been responsive and seem to be invested in the success of my company. They truly understand what their product means to us so if there is a problem, they are always willing to help. In the rare event that something is found on their end, they will be proactive and reach out to someone to help and get something on calendar for a fix

Securelink seems to work better than LogMein for a large enterprise group. Our company has over 10,000 different connections and securelink manages them well.

Vault is just for Autodesk files, but the check-out/check-in system is the same. ProjectWise covers more comprehensive scope of file extensions that can be used by companies of any business field. But it can also see improvements where replacing a file that is referenced by other files can be as simple as saving a file with a same name.

Incentivized

• I've found that Securelink allows me to get a vendor access to an application for support purposes much faster than a provisioned VPN account and the red tape around this. I can set up a vendor to access an application suite in a half hour and it will be more secure than regular provisioning.
• The ROI is yet to be seen on this, but it certainly makes Compliance, Internal Audit, and Legal very happy, which helps everybody.
• Internally, there is much more push back and it has been problematic. For a tech, to have to log in to a server and navigate to a system is considered cumbersome, when before all they had to do was open up Putty or RDP to a server to get in. The only way to combat this is to force them to use Securelink by removing rights. Near impossible for the domain admins.

• We strive to deliver the highest quality design and its documentation. ProjectWise helps us prevent any issues with outdated files.
• In our work we often research back into old documents that we have done in the past. Looking up files using keywords makes this process much faster.
• ProjectWise helps us archive our gargantuan amount of project documents in digital form, easy to access at anytime.

Incentivized