SecureLink is a platform for remote support in regulated industries. Enterprise software vendors use SecureLink to deliver remote support and services. Hospitals, banks, casinos and other regulated entities use SecureLink to authenticate, control and audit remote access for their vendors, business associates and other 3rd parties.
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WatchGuard DNSWatchGO
Score9.3 out of 10
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WatchGuard DNSWatchGO provides DNS-level protection and content filtering that keeps the user's business safe from phishing, ransomware, and other attacks even when a user is outside of the network, without requiring a VPN.
It does exactly what it needs to. The only times I've had serious issues with rolling out to a vendor is when they have a "contractual agreement" to only use their solution. Almost every vendor that I've worked with and shown this product to has been skeptical for the first 5 minutes and fully converted to liking the ease of use of the product by 10 minutes
While DNSWatchgo offers the same categories as Application Control offers on the Watchguard firewalls, the WebBlocker categories are not offered. This is really a disappointment and Watchgurad should really consider adding the extra WebBlocker categories to DMSWatchGo. In my opinion, reporting in DNSWatchGo is minimal to say the least and could use drastic additions. as it is today it does offer very little info to the admins. The identification of registered clients is flawed. It seems that the same clients are registered multiple times on the management platform, thus unnecessarily consuming licenses. In my experience, it is really annoying to have to remove the duplicate clients every time again and again. On the positive side, when one already has Watchguard firewalls seting up DNSWatchGo is really easy, as it shares the same categories with Watchguard firewall Application Control. So easily one can almost the firewall functionality on laptops. And we say almost, because DNSWatchGo is missing the WebBlocker categories / blocking capabilities to be considered a full firewall replacement.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Java based. Always an issue. I know they are working on this and it will be Javaless if we need it. I know that Java can cause issues across the board and I understand the need of it, but it does not make it any better when there are Java issues.
Stronger integration with the Active Directory. Currently its only read-only, which is good and bad.
I would love to see an App. I know they are working on this as well.
While DNSWatchgo offers the same categories as Application Control offers on the Watchguard firewalls, the WebBlocker categories are not offered.
Reporting is minimal and could use massive upgrades.
The identification of registered clients is flawed. It seems that the same clients are registered multiple times on the management platform, thus unnecessarily consuming licenses.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We really need an extra layer of protection for our laptops. Choosing the DNSWatchGo makes sense as we have Watchguard firewall. If we had another brand of firewalls we would probably use anther product instead!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The employees at Securelink have always been responsive and seem to be invested in the success of my company. They truly understand what their product means to us so if there is a problem, they are always willing to help. In the rare event that something is found on their end, they will be proactive and reach out to someone to help and get something on calendar for a fix
Securelink seems to work better than LogMein for a large enterprise group. Our company has over 10,000 different connections and securelink manages them well.
At the time we were looking for a DNS based protection solution we had also tried "Blue Shield Umbrella". Both programs had similar behavior, but the main reason we eventually decided to go with DNSWatchGo was the fact the we have WatchGurd firewalls. So deploying DNSWatchGo was easy as we just copied the Application Control settings from our firewalls to the DNSWatchGo setup. Also Watchguard firewalls already have the DNSWatch service for the PCs that are connected to them while inside the company network, so it makes sense to equip them with the same shield while outside the company network.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I've found that Securelink allows me to get a vendor access to an application for support purposes much faster than a provisioned VPN account and the red tape around this. I can set up a vendor to access an application suite in a half hour and it will be more secure than regular provisioning.
The ROI is yet to be seen on this, but it certainly makes Compliance, Internal Audit, and Legal very happy, which helps everybody.
Internally, there is much more push back and it has been problematic. For a tech, to have to log in to a server and navigate to a system is considered cumbersome, when before all they had to do was open up Putty or RDP to a server to get in. The only way to combat this is to force them to use Securelink by removing rights. Near impossible for the domain admins.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
