Secureworks Security Consulting Services vs. VensureHR

We pay a premium for Secureworks Security Consulting Services, however, they are acting as our Security Department so the overall price is very reasonable. I don't have to worry about finding staff or specific security expertise, all I need to do is call Secureworks.

Incentivized

VensureHR is great customer service, they process payroll correctly and on time. Benefits are a bit of a struggle but that may be the TPA Sisco. Our new plan year started June 1 and it's June 10 and we still don't have electronic cards and the carriers (Cigna and Sisco) are not updated. In my experience, the ATS was bad, so clunky and not worth the money so we turned it off. But I think the reporting is great and customer service is great - including our Benefits rep [...], she is fantastic.

• IT security strategy.
• Identify vulnerabilities.
• Roadmap for a long term regulatory compliance.

Incentivized

• customer service
• reporting
• payroll

• Streamlining business process flows.
• Faster correspondence.

Incentivized

• Benefits open enrollment
• ATS experience
• System is a little clunky

ArticWolf was looked at. They seem to have a good track record, but not nearly the depth of skills that Secureworks Security Consulting Services has.

Incentivized

• They do our payroll taxes correctly
• Reporting is great, especially customized, and this helps us present information to our lenders and ultimately gets us more funding
• Benefits costs going up and then not being fully available when the plan year starts is a big negative to our business.