Item: VensureHR
Rating: 9
Author: Christie Holder

Overall Satisfaction with VensureHR

Use Cases and Deployment Scope

They are our PEO. We are a small organization (under 30 in the US) and they help us shop benefits, talk through employee relations situations, handle our payroll, etc. The primary reasons we use a PEO like VensureHR is for the payroll taxes and benefits as we cannot do that in house. VensureHR is very good with customer service and their costs are reasonable, which is why we chose them.

Pros and Cons

Pros

customer service
reporting
payroll

Cons

Benefits open enrollment
ATS experience
System is a little clunky

Return on Investment

They do our payroll taxes correctly
Reporting is great, especially customized, and this helps us present information to our lenders and ultimately gets us more funding
Benefits costs going up and then not being fully available when the plan year starts is a big negative to our business.

Alternatives Considered

ADP TotalSource, Rippling and Paychex Flex

Key Insights

Do you think VensureHR delivers good value for the price?

Yes

Are you happy with VensureHR's feature set?

Yes

Did VensureHR live up to sales and marketing promises?

Yes

Did implementation of VensureHR go as expected?

Yes

Would you buy VensureHR again?

Yes

Other Software Used

Papaya Global

Likelihood to Recommend

VensureHR is great customer service, they process payroll correctly and on time. Benefits are a bit of a struggle but that may be the TPA Sisco. Our new plan year started June 1 and it's June 10 and we still don't have electronic cards and the carriers (Cigna and Sisco) are not updated. In my experience, the ATS was bad, so clunky and not worth the money so we turned it off. But I think the reporting is great and customer service is great - including our Benefits rep [...], she is fantastic.

Comments

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Highly Recommend VensureHR, not perfect, but really great PEO!