Self Service Reset Password Management vs. SplashID

It's a great tool for limiting (eliminating) calls to your IT department or Help Desk to assist with Windows Login issues. For organizations that don't mind having a dedicated onsite or hosted server to provide this type of service its a great tool to have implemented in the environment.

Incentivized

SplashID is really only well suited if you are looking to store passwords offline on your own server. There is no risk of them being leakedin a large scale breach of SplashID, but then it is only up to your security. Since it is not stored online, there is also not a way to restore the master password, so don't forget it!

Incentivized

• It provides ease of use in assisting end users with login issues.
• Provides self-service when passwords or account assistance is needed.

Incentivized

• Generates new passwords
• Stores passwords offline
• Maintains usernames and notes for specific applications in one place

Incentivized

• The product serves its purpose fairly well. Perhaps an additional feature that can assist remote users would be beneficial.
• Sending alerts or notifications when a user has been locked out would be great. We are able to access this information from the Admin Portal but a system generated email would be helpful.

Incentivized

• Tabbing through password creation is not intuitive
• The app is slow at unlocking to reveal passwords
• There are a limited number of fields you can use for each password making it difficult if you have lots of information to store about one app
• It is not easy to categorize passwords and stay orginized

Incentivized

SplashID is pretty usable, but there are definitely some key downfalls. Like I previously mentioned, it lacks easy organization. It is also not very user friendly to enter passwords. The password generation tool could use some additional options to remove certain special characters because on more than one occasion I have had to adjust a password to remove a prohibited special character.

Incentivized

There were no other services that we had the opportunity to compare this to. It seemed to be one of a kind product aside from using some type of biometrics solution.

Incentivized

SplashID is not nearly as comprehensive as LastPass. LastPass is much easier to orginize and create folders for certain categories. It is also easier to launch logins stored in the vault. The only benefit SplashID provides is that you can store passwords offline. SplashID is better on the pocket book because it is a one time fee where LastPass is subscription based.

Incentivized

• It has helped us reduce cost on the amount of time spent on assisting users with Windows Login issues.
• A decreased number of calls to our Help Desk allowing for IT to work on bigger tasks.

Incentivized

• SplashID keeps our passwords off the cloud
• SplashID allows us to have unique passwords for each app without having to remember them or store them in an unsecured manner

Incentivized