TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sembly.AI

    Score9 out of 10
    N/ASembly (formerly Powow) is a SaaS platform from the company of the same name in New York City, that helps to make meetings more effective by using proprietary AI algorithms to transcribe and analyze meetings, transforming them into actionable insights.

    $0

    per month per user

    Tidio

    Score9.7 out of 10
    N/ATidio is a live chat app powered by a chatbot and that comes with mailing features.

    $0

    per month

    Pricing
    Sembly.AITidio
    Editions & Modules
    Sembly Personal
    $0
    per month per user
    Sembly Professional
    $10
    per month per user
    Sembly Team
    $20
    per month per user
    Free
    $0
    life time
    Starter
    $29
    per month
    Growth
    $59
    per month
    Plus
    $749
    per month
    Premium
    $2999
    per month
    Offerings
    Pricing Offerings
    Sembly.AITidio
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsAdditional per meeting hour costs.All plans come with a 7-day free trial, no credit card required. Additional addons and upgrades available.
    More Pricing Information
    Best Alternatives
    Sembly.AITidio
    Small Businesses
    No answers on this topic
    Fin
    Score8.8 out of 10
    Medium-sized Companies
    No answers on this topic
    Fin
    Score8.8 out of 10
    Enterprises
    No answers on this topic
    Sprinklr Service
    Score7.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Sembly.AITidio
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.0
    (2 ratings)
    User Testimonials
    Sembly.AITidio
    Likelihood to Recommend
    Powow AI
    Powow is well suited for meetings, multi-meetings, and having everyone in the team involved. It simplifies the process of decision-making and any process within our business that needs multiple people working at the same time. It allows people to focus on the meeting instead of taking notes as Powow uses audio transcription to create summaries about everything said. It also allows getting relevant insights and analytics that are really helpful for the business. In my own case, being a fashion and design store requires hand on meetings and work that can't be done thru the internet. Also, for very important meetings or information, you can't really rely on the transcripts as they are not perfect. Even though Powow is relatively new, it has mainly positive aspects.
    Incentivized
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    Tidio
    Tidio is well suited for businesses who want to chat with their site visitors in real time. The interface is simple and intuitive, and the user experience on the visitor side is great as well. Perfect for installing on a marketing site, proprietary portal, and more. Can set up an after hours bot to help triage requests from clients and prospective clients when you are back in office.
    Incentivized
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    Pros
    Powow AI
    • It facilitates the communication among people within our business.
    • Includes the option to have multi-meetings.
    • Provides a transcript of everything said during the meeting.
    • Provides summaries for easy recap and follow up.
    Incentivized
    Read full review
    Tidio
    • Very intuitive interface and management.
    • Scalable plans that don't require me to purchase features I don't need.
    • Super simple chat bot administration.
    Incentivized
    Read full review
    Cons
    Powow AI
    • As it is a new platform, some functions can be pretty basic.
    • The summarizing notes are not always perfect, this could be improved.
    • Navigation around the platform is not as intuitive as it could be for new users.
    Incentivized
    Read full review
    Tidio
    • Unable to ban visitors by site referrer (spam sites)
    • Chatbot conditional logic could be a bit simpler/cleaner
    • Occasional issues with the desktop app (in browser never gives us trouble though)
    Incentivized
    Read full review
    Alternatives Considered
    Powow AI
    Even though all of the mentioned platforms are helpful for meetings and teamwork, Powow is so much better. First, it allows multi-meetings, facilitating the job of the managers and heads of every team to be involved in all the work done. Also, it has audio transcripts that avoid the need for note-taking, making people pay full attention to the meeting. Provides as well insights and analysis related to the business and meeting content that are really helpful for the business. The AI component to extract patterns and sentiments across multiple meetings is a huge tool for managers and heads of teams to identify key issues and mitigate risks.
    Incentivized
    Read full review
    Tidio
    Incentivized
    Read full review
    Return on Investment
    Powow AI
    • Reduced the design thinking and design process time in half as it helped with team communication.
    • Allowed to start multiple projects during the year.
    • Gave helpful insights that allowed the business to increase customer satisfaction and sales.
    • Cut costs on physical offices as 90% of the job is done remotely.
    Incentivized
    Read full review
    Tidio
    • Helped us get new deals from site visitors
    • Helped us get renewals from current clients
    Incentivized
    Read full review
    ScreenShots

    Sembly.AI Screenshots

    Screenshot of Meeting summary (Glance View)Screenshot of AI-powered Key Points like actions, issues, risks, events and requirementsScreenshot of Cross- and in-meeting search and sharingScreenshot of AI-generated Summaries with Action ItemsScreenshot of Automatic Meeting Minutes

    Tidio Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot