Service Fusion vs. Trimble ProjectSight

Service Fusion is a fantastic application for any business conducting fieldwork. Any instance in which you need to schedule and route agents for services (ie onsite repair services, contractors, construction, project management firms). Additionally, it could be applied to field sales representatives. As Service Fusion does have a CRM function, a structured sales organization could apply the features to track and follow up on lead generation and/or sales visits!

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I would probably recommend Trimble ProjectSight (Prolog) over Procore, as it is an easier user interface and typically avoids any problems with the users. I would say that it does take some getting used to, but once you are used to it it is pretty easy to use. This would be good for a residential home in construction.

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• GPS Integration for routing agents/technicians to job sites.
• Reporting, especially post-ticket completion.
• Customer Management - containing all pertinent files and information for a given customer.

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• Change orders: great way to send and document official communications to subs and clients.
• Drawings: always good to have drawings and info readily available.

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• Integrations with 3rd Party Applications - especially CRM.
• Access permissions are complicated and somewhat unnecessary.

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• speed. Some items take a bit long to bring up.
• more direct use for individual specifications

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I have only used Procore otherwise, and from what I remember Procore does not have as many features in terms of keeping track of CD documents, and organizing RFI's like Trimble does. I think overall Trimble ProjectSight (Prolog) is a better product, and if it was up to me I would pick Trimble ProjectSight (Prolog) over Procore.

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• Postive ROI.
• Streamlined scheduling process for field service calls.
• Reporting has generated a traceable trail for long-term customers, to help better serve their needs.

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Independently Invited by TrustRadius

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• Positive: kept jobs running smoothly, awesome tool to track and oversee projects
• Negative: not much really, good tool, just very in-depth with information that is needed to fill in documentation

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info