ManageEngine ServiceDesk Plus vs. USU IT Service Management
ManageEngine ServiceDesk Plus vs. USU IT Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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ManageEngine ServiceDesk Plus | N/A | ServiceDesk Plus is free help desk software from ManageEngine, a division of Zoho Corporation. | $10 Starting Price Per Month | |
USU IT Service Management | N/A | USU IT Service Management, formerly Valuemation, is an ITSM solution from German-headquartered company USU Software. It is offered as a central tool for enterprise service management across a company and a solution to automate processes across departments. It can manage complex service processes, on-premises or in the cloud, with tools to plan, operate and control IT using a range of mix-and-match modules and artificial intelligence (AI) applications. | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
ManageEngine ServiceDesk Plus | USU IT Service Management | |
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Top Pros | No answers on this topic | |
Top Cons |
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Incident and problem management |
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ITSM asset management |
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Change management |
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ManageEngine ServiceDesk Plus | USU IT Service Management | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.1 out of 10 | Ivanti Neurons for ITSM Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ManageEngine ServiceDesk Plus | USU IT Service Management | |
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Likelihood to Recommend | 9.0 (19 ratings) | - (0 ratings) |
Likelihood to Renew | 6.0 (1 ratings) | - (0 ratings) |
Usability | 8.0 (3 ratings) | - (0 ratings) |
Support Rating | 9.0 (3 ratings) | - (0 ratings) |
ManageEngine ServiceDesk Plus | USU IT Service Management | |
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Likelihood to Recommend | ManageEngine, A Div of Zoho Corporation Pvt Ltd | USU Software AG No answers on this topic |
Pros | ManageEngine, A Div of Zoho Corporation Pvt Ltd | USU Software AG No answers on this topic |
Cons | ManageEngine, A Div of Zoho Corporation Pvt Ltd | USU Software AG No answers on this topic |
Likelihood to Renew | ManageEngine, A Div of Zoho Corporation Pvt Ltd | USU Software AG No answers on this topic |
Usability | ManageEngine, A Div of Zoho Corporation Pvt Ltd | USU Software AG No answers on this topic |
Support Rating | ManageEngine, A Div of Zoho Corporation Pvt Ltd | USU Software AG No answers on this topic |
Alternatives Considered | ManageEngine, A Div of Zoho Corporation Pvt Ltd | USU Software AG No answers on this topic |
Return on Investment | ManageEngine, A Div of Zoho Corporation Pvt Ltd | USU Software AG No answers on this topic |
ScreenShots |