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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    servis

    Score10 out of 10
    N/Aservis.ai empowers businesses to transform customer-facing operations through streamlined automation and AI-enhanced insights. The platform centralizes complex workflows, allowing teams to deliver betterservice while boosting productivity and clarity across every interaction.

    $90

    per month per user

    Web+Center

    Score8 out of 10
    Enterprise companies (1,001+ employees)
    Web+Center is a suite of open source, web-based help desk applications that run onsite or in the cloud and support all browser-based devices, including PCs, Macs, smart phones and tablets. With access to 100% of the source code, organizations can create the ideal customized solution for their unique business needs for applications such as IT help desk, customer support, asset tracking and facilities management. According to the vendor, community colleges, hospitals, small businesses,…

    $25

    Per User per Month

    Pricing
    servisWeb+Center
    Editions & Modules
    Professional
    $90
    per month per user
    Enterprise
    $180
    per month per user
    Cloud Hosted
    $25
    Per User per Month
    Small business Edition
    $400
    3 techs license + 1 yr support
    Cloud Hosted - Unlimited Techs
    $1,000
    Per Month [Unlimited Users]
    Enterprise Edition
    $1,700
    10 Tech Enterprise Edition
    $6,000
    10 techs license + 1 year support
    Unlimited tech licenses
    $18,000
    Unlimited tech license + 1 yr support
    Offerings
    Pricing Offerings
    servisWeb+Center
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount for annual pricing.—
    More Pricing Information
    Features
    servisWeb+Center
    Sales Force Automation
    Comparison of Sales Force Automation features of servis and Web+Center
    Feature
    servis
    10.0
    1 Ratings
    24% above category average
    Web+Center
    -
    Ratings
    Customer data management / contact management10.01 Ratings00 Ratings
    Workflow management10.01 Ratings00 Ratings
    Territory management10.01 Ratings00 Ratings
    Opportunity management10.01 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.01 Ratings00 Ratings
    Contract management10.01 Ratings00 Ratings
    Quote & order management10.01 Ratings00 Ratings
    Interaction tracking10.01 Ratings00 Ratings
    Channel / partner relationship management10.01 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of servis and Web+Center
    Feature
    servis
    10.0
    1 Ratings
    26% above category average
    Web+Center
    -
    Ratings
    Case management10.01 Ratings00 Ratings
    Call center management10.01 Ratings00 Ratings
    Help desk management10.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of servis and Web+Center
    Feature
    servis
    10.0
    1 Ratings
    26% above category average
    Web+Center
    -
    Ratings
    Lead management10.01 Ratings00 Ratings
    Email marketing10.01 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of servis and Web+Center
    Feature
    servis
    10.0
    1 Ratings
    26% above category average
    Web+Center
    -
    Ratings
    Task management10.01 Ratings00 Ratings
    Billing and invoicing management10.01 Ratings00 Ratings
    Reporting10.01 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of servis and Web+Center
    Feature
    servis
    10.0
    1 Ratings
    27% above category average
    Web+Center
    -
    Ratings
    Forecasting10.01 Ratings00 Ratings
    Pipeline visualization10.01 Ratings00 Ratings
    Customizable reports10.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of servis and Web+Center
    Feature
    servis
    10.0
    1 Ratings
    27% above category average
    Web+Center
    -
    Ratings
    Custom fields10.01 Ratings00 Ratings
    Custom objects10.01 Ratings00 Ratings
    Scripting environment10.01 Ratings00 Ratings
    API for custom integration10.01 Ratings00 Ratings
    Security
    Comparison of Security features of servis and Web+Center
    Feature
    servis
    10.0
    1 Ratings
    17% above category average
    Web+Center
    -
    Ratings
    Single sign-on capability10.01 Ratings00 Ratings
    Role-based user permissions10.01 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of servis and Web+Center
    Feature
    servis
    10.0
    1 Ratings
    28% above category average
    Web+Center
    -
    Ratings
    Social data10.01 Ratings00 Ratings
    Social engagement10.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of servis and Web+Center
    Feature
    servis
    10.0
    1 Ratings
    28% above category average
    Web+Center
    -
    Ratings
    Marketing automation10.01 Ratings00 Ratings
    Compensation management10.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of servis and Web+Center
    Feature
    servis
    6.0
    1 Ratings
    24% below category average
    Web+Center
    -
    Ratings
    Mobile access6.01 Ratings00 Ratings
    Incident and problem management
    Comparison of Incident and problem management features of servis and Web+Center
    Feature
    servis
    -
    Ratings
    Web+Center
    8.6
    2 Ratings
    5% above category average
    Organize and prioritize service tickets00 Ratings10.02 Ratings
    Expert directory00 Ratings7.01 Ratings
    Subscription-based notifications00 Ratings7.01 Ratings
    ITSM collaboration and documentation00 Ratings7.42 Ratings
    Ticket creation and submission00 Ratings10.02 Ratings
    Ticket response00 Ratings10.02 Ratings
    Self Help Community
    Comparison of Self Help Community features of servis and Web+Center
    Feature
    servis
    -
    Ratings
    Web+Center
    8.7
    2 Ratings
    8% above category average
    External knowledge base00 Ratings8.42 Ratings
    Internal knowledge base00 Ratings9.02 Ratings
    Multi-Channel Help
    Comparison of Multi-Channel Help features of servis and Web+Center
    Feature
    servis
    -
    Ratings
    Web+Center
    9.7
    2 Ratings
    19% above category average
    Customer portal00 Ratings9.52 Ratings
    Email support00 Ratings9.52 Ratings
    Help Desk CRM integration00 Ratings10.01 Ratings
    Best Alternatives
    servisWeb+Center
    Small Businesses
    Salesflare
    Score10 out of 10
    Help Scout
    Score9.3 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    LiveAgent
    Score8.8 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Front
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    servisWeb+Center
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.0
    (2 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    servisWeb+Center
    Likelihood to Recommend
    servis.ai
    FreeAgent CRM allows a sales professional to be on top of their pipeline, sales funnel, activity, and projections! It's easy to use, easy to understand, and easy to navigate. It's very customizeable to your organization liking and organizations needs.
    Incentivized
    Read full review
    Internet Software Sciences
    It works well with any type of help desk/support system. This includes information technology but could be applied to any type of technical support service. It can also be modified quickly to create a totally different type of software package such as an indexing program for libraries and archives or it could be used as a permit management system. The software is very flexible and can be tailored to almost any need.
    Incentivized
    Read full review
    Pros
    servis.ai
    • Pipeline View
    • Task Management
    • Sales Funnel Evaluation
    • Sales Projection
    Incentivized
    Read full review
    Internet Software Sciences
    • Web+Center keeps a searchable knowledge base of all past issues. This makes it easy to search for solutions to recurring issues.
    • Web+Center makes it easy to see where techs are spending their time and also to see which techs are your top producers.
    • The automated email and text message alerts are great to alert techs right away to reported problems.
    Incentivized
    Read full review
    Cons
    servis.ai
    • Emailing compatibility from the platform
    • Calling compatibility from the platform
    • A more automated Task logging process
    Incentivized
    Read full review
    Internet Software Sciences
    • I have read reviews where some people comment that the interface "looks dated". I am a believer in function over form. The interface is just eye candy and if it works well, why would you want to re-code software just to make it look different? I like the interface and can quickly find the functions I need. As for room for improvement? Well, that would depend on your location and what types of data you prefer to have access to. For me, the program is great the way it is.
    Incentivized
    Read full review
    Usability
    servis.ai
    It's easy to use, very customizable, and very effective!
    Incentivized
    Read full review
    Internet Software Sciences
    No answers on this topic
    Alternatives Considered
    servis.ai
    I have not used previous CRMS.
    Incentivized
    Read full review
    Internet Software Sciences
    We've been using Web+Center so long, that I can't even remember what offerings we evaluated. We haven't felt the need to look at others because Web+Center just works for us.
    Incentivized
    Read full review
    Return on Investment
    servis.ai
    • FreeAgent CRM has allowed me to be on top of my pipeline, which has led to countless closed deals.
    • FreeAgent CRM has given me the understanding of my true activity, allowing for me to make adjustments to my sales processes, leading to more sales.
    • FreeAgent CRM has allowed me to be on top of the larger enterprises and has led to closed deals with larger accounts.
    Incentivized
    Read full review
    Internet Software Sciences
    • I looked for years trying to find a great software package that did not require a loan to purchase. Web+Center was the perfect fit. Pricing is very affordable even for very small organizations. It is dependent on the number of technicians, not the number of customers.
    Incentivized
    Read full review
    ScreenShots

    Web+Center Screenshots

    Screenshot of Tech+Mobile Interface - Mobile app for techs