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Shiprocket vs. Stitch Labs (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Shiprocket

    Score9.9 out of 10
    N/AShiprocket is an eCommerce logistics and shipping software solution. It offers an automated shipping platform to sellers where they can ship their packages through 15+ courier partners for as low as Rs 27 per 500 grams. Shiprocket lets sellers integrate their sales channel such as Amazon, Shopify, Magento, BigCommerce, etc.N/A

    Stitch Labs (discontinued)

    Score7.3 out of 10
    N/AStitch Labs was an inventory management software that included features such as multichannel selling and inventory control, with order and fulfillment management for retail. It was acquired by Square in July 2020, and new customers are no longer being accepted.N/A
    Pricing
    ShiprocketStitch Labs (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ShiprocketStitch Labs (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    ShiprocketStitch Labs (discontinued)
    Likelihood to Recommend
    9.0
    (1 ratings)
    1.1
    (5 ratings)
    Usability
    -
    (0 ratings)
    6.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (3 ratings)
    User Testimonials
    ShiprocketStitch Labs (discontinued)
    Likelihood to Recommend
    Shiprocket
    Shiprocket has greatly helped our business. When we first started, I believe Shiprocket was the only partner available in the market who was offering last mile services. We have been able to deliver tons of orders on time, gained so much customer satisfaction. Shiprocket has made an essential part which is the final delivery of products to customers completely effortless.
    Incentivized
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    Discontinued Products
    I can't recommend Stitch Labs as it was discontinued as of June 2021 (after being purchased by Square). All existing users have had to move off the platform and it they are not taking new customers. Square has said they are going to relaunch a new version of Stitch Labs possibly sometime in the future, but release date and features have not been announced.
    Incentivized
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    Pros
    Shiprocket
    • Dedicated and simple Dashboard
    • Accurate tracking of the shipments
    • Too many carrier partners options
    Incentivized
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    Discontinued Products
    • Inventory management.
    • Order management.
    • Reporting and analytics.
    Incentivized
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    Cons
    Shiprocket
    • The price has gone a little high since the time we started using it.
    • The possibility to use international shipment could be more accessible.
    • It would be wonderful if we could get the delivery boy`s number.
    Incentivized
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    Discontinued Products
    • Reporting does not work for multiple currencies.
    • There is often a lag when syncing products.
    Incentivized
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    Usability
    Shiprocket
    No answers on this topic
    Discontinued Products
    I think the usability of SL is seamless comparable to other systems that we have and still have. I think the user interface could be better in some aspects, but also has improved the way we do business. Once you get around the brief learning curve SL tends to be easy to use and navigate.
    Incentivized
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    Support Rating
    Shiprocket
    No answers on this topic
    Discontinued Products
    We originally had phone support but when Stitch Labs updated the pricing they removed phone support from our service tier. It was very frustrating. We used their email contact and the answers were fine but sometimes it takes too long to try to solve something over email when you want to just talk to someone and get a quick answer.
    Incentivized
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    Alternatives Considered
    Shiprocket
    Shiprocket definitely has a much simpler and easy to use dashboard. There are more than enough features one might need. A lot of queries get ansewered within the dashboard without having to actually call customer care number.
    Incentivized
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    Discontinued Products
    I have not researched other alternatives as this solved my problems.
    Incentivized
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    Return on Investment
    Shiprocket
    • Shiprocket has definitely helped us get more business with the help of timely deliveries.
    • Its easy to use dashboard helps us create as many shipments as we want within minutes.
    • The fact that it easily integrates with ecommerce platforms like shopify saves us a lot of time as we don`t have to manually enter details of every order.
    Incentivized
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    Discontinued Products
    • We had to migrate off this system which was not ideal after being discontinued
    • Was a simple to use medium price range solution to scaling businesses
    • UI/UX was intuitive and was easy to train employees
    Incentivized
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    ScreenShots

    Shiprocket Screenshots

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