Shortcuts vs. Timely booking & payments system

It can actually handle the dynamic slotting, being an organization which is extremely operations-heavy, it becomes essential to manage inventory at out hand to increase efficiency and cut-down unnecessary cost to bring-in profitability; and Shortcuts solves perfectly for that

Incentivized

I've researched a lot of salon software, and Timely was the top-of-the-line software that does it all compared to competitors. It has a friendly interface, offers easy ways to communicate with clients via text and emails, and provides insights and reports, so it indeed does everything you need for booking software. On top of that, it's cloud-based, so say goodbye to only accessing your appointment book through your computer at the salon.

Incentivized

• Optimize Operations
• Reduce No-shows
• Plan Inventory and Staff

Incentivized

• Integration with Google Calendar allows avoiding double ups
• Automatic appointment bookings with SMS reminders
• Xero integration and Automatic Invoicing, Payments and Partial Reconciliation
• Multiple Staff Members to be booked
• Facebook Integration, allows people to book from Facebook

Incentivized

• Shortcuts currently only provides expertise in salon and spa business, they can bring in expertise for different industries at hand
• The flexibility for rescheduling and cancelling the pre-booked slots can be relooked at
• Can offer additional features to the clients for a user-friendly UX

Incentivized

• UI/UX
• Cloud based system
• Has to be more customer friendly

Incentivized

While Shortcuts has a more friendly UI, there are other vendors in the market that have developed their products in a way that suits user requirements from any industry. Shortcuts, in my opinion should look at expanding their use case to make it compatible for other industries as well

Incentivized

Timely is by far the most user-friendly and fun to use. It's got a great interface, works on iPads, and training is super easy for the team. Other software is clunky and takes too long to set up and train the team to use.

Incentivized

• Increased Margin
• Reduced Costs
• Increase in Efficiency

Incentivized

• Bragging rights, yes. Always cool to tell how automated your business is.
• ROI, no. In our case, it wasn't worth the time spent in integration into the website, system setup, plus subscription fee. However, take into account, that High-Value Professional Services is a wrong industry for this product.
• Convenience and confidence that there will be no double booking across G Suite and Timely was tested and were really handy at the times.
• No ability to use our own SMTP. If your server has Anti-Spoofing DKIM and etc., setting it up with Timely was a nightmare as support had no idea. So a lot of emails were going to Spam on the client's side.

Incentivized